Slow moving. Not enough employees to handle the service desk etc. Pricing for battery and labor was 1.5 times what I paid at a local shop for a better battery 2 days later.
November 2023
Annual maintenance, technician found a major problem, kept me informed until found, understandably the repair took an extra day , they did an immediate check with the extended warranty company, the part and labor were fully covered at no additional expense to me. I am most pleased
October 2023
Had a great experience getting a new car with Aidan at VW Thousand Oaks! Probably the quickest and simplest time I've ever had at a dealership. Everything was set, great communication, no hidden fees, and Aidan helped me get the price I wanted for my car.Would HIGHLY recommend anyone to come here and have Aidan as your... read full comment