Ross Dress for Less offers a wide selection of brand-name fashion and home goods at 20% to 60% off department store prices. Customers praise the store's discounts, which allow them to purchase high-quality items at a fraction of the regular cost. The store's layout is described as easy to navigate, making it simple to find what you're looking for. However, some reviews note that the store can feel a bit empty, with limited selection in certain areas. The long queues at the checkouts are also mentioned as a negative. Overall, Ross Dress for Less is a popular destination for those seeking great deals on a variety of products for the family and home.