Verizon Authorized Retailer Victra in Thousand Oaks, CA strives to provide the best experience for its customers. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the exceptional customer service, with store associates like Andy, Mark, and Charles being described as helpful, efficient, friendly, and knowledgeable. Clients have expressed satisfaction with the smooth setup of their new devices and the cost-saving solutions offered by the staff.
Took a long time to get waited on. However Andy was great
February 2026
I went to Verizon with an issue of activation for a new phone that was just purchased and it started off as a rock experience. However, Sergio turned the situation around and I left the store satisfied and able to connect with family and friends!
February 2026
I needed to someone to help my issue. ALFREDO patiently helped me and finally fixed my issue. I know how annoying to help someone without purchasing anything, but he did. Thank you ALFREDO you are great!
