Verizon Authorized Retailer Victra in Thousand Oaks, CA strives to provide the best experience for its customers. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the exceptional customer service, with store associates like Andy, Mark, and Charles being described as helpful, efficient, friendly, and knowledgeable. Clients have expressed satisfaction with the smooth setup of their new devices and the cost-saving solutions offered by the staff.
Receiving a call from Mike from Verizon New York shortly. Excellent customer service.
May 2024
I just "dropped" into the Verizon store at Thousand Oaks Mall to ask a question. No wait, GREAT customer service and he saved me nearly $40 a month on my bill! WOW !!!!!!
April 2024
Andy was great. He was there all by himself and managed to simultaneously help at least three people at once. Doing a really good job with all of us.
