ATMs in Thousand Oaks, CA

“Kudos to Chase Bank branch on Reino Road! I recently had a series of very positive interactions with Matthew Martinez and the other branch staff at Chase Bank in the Albertson's parking lot on Reino & Kimber in Newbury Park. I had a particular issue that I needed help with, and the following occurred: * I was welcomed to the branch when I entered. * After explaining what I needed, I was taken to the office of a branch executive - no waiting. * We sat across the desk from one another - no Lexan barrier - and after I explained what I needed, it took just a few minutes for Matthew to accomplish it. This required a couple of phone calls, again accomplished immediately, to the right people the first time. * A few days later, I got a call from the branch manager asking if everything had worked out. Yes! * Just this afternoon, I got another call from Matthew to make sure that all issues had successfully resolved, and that I was now able to do what I had needed to do. Yes! Although the non-profit I was associated with had an account there, it was closed about a year ago. I don't have any other accounts there, but this certainly encourages me to consider doing so.”

“This Citibank branch went beyond what would be considered average customer service today. I needed to deposit an inordinate amount of coins in rolls and this team worked together to help absolve me of my burden without complaint. It was a very nice show of consideration and--what oftentimes seems to be lost--extraordinary service and I am truly grateful.”

“Jose S. Was very helpful and knowledgeable. He is willing to help and makes sure his customers are satisfied. The fact that he can do 3 things at once and take time out to answer my questions was cool. This store is very clean and also a good place for lunch on the go. Good tasting food at the hot bar.”

“Not sure why the reviewer of 2/17/19 gave a one star review. Miss Patel is great and has always been there for myself and my wife. Everyone at this bank are knowledgeable and responds quickly to help.”

“I was very impressed. A customer made a purchase with a $20 and forgot to take his change. The cashier chased the man across the parking lot to give him his chance. Why do I like this game 7-Eleven - GREAT STAFF!”

“Marko Glusac, the local Thousand Oaks Citibank mortgage broker. Marko just finished refinancing my home loan. Due to unavoidable financial events of the last 4 years, I am a tough REFI, even though my FICO is in the lower to middle 800 figure. About as good as it can get. In other words I have a spotless record going back decades. However, the underwriter absolutely refused to clear the loan. As with all underwriters, they are scared of their shadow. At the same time, Marko refused to take it off of the "books" until the underwriter okayed the loan. He never gave up. He won, which means, I won also. The loan was approved. Marko is truly one of the best, if not the best loan agent that i have ever run across.”

“Have used these guys for decades, but stopped using for checking decades ago when the fees grew. However, have affected deposit box here for decades and have always had good service when I needed to get to box. Also, the tellers have been great and friendly. Get small company checks from a Wells Fargo in another state and they have always been no issue in cashing in California - I usually remote deposit in Bank of America. They do not put more than next day holds on these routine checks even when for large amounts.”