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9AM - 4:30PM
3366 E Thousand Oaks Blvd, Thousand Oaks
Banks
“Royal Business Bank is excellent community bank, I talked to the staff for personal banking information and they are professional, nice and give me all the information I need. I love it. Thank you and recommend everyone to talk with them for personal banking need.”
“We went to the Thousand Oaks branch for some help re our account and HELOC funding and Remi helped us answer all the questions we had. She was knowledgeable, kind, and professional. We appreciate her help and will be back should we have any other questions in the future!”
9AM - 5PM
550 N Moorpark Rd, Thousand Oaks
Banks
“If you're tired of a traditional banking experience, hop on over to Kinecta. The team at Thousand Oaks is second to none! Sydney helped me get a loan and payment transaction set up with zero hassle. And when a different bank-who-shall-not-be-named-actually-it-was-Chase involved in the process made a pretty big error, she went above and beyond to resolve the issue quickly and efficiently. I can't say enough great things about this branch. No matter who you work with - Sydney, Kamille, Selena, Erik or Michael - you're in good hands.”
9AM - 5PM
18 W Thousand Oaks Blvd, Thousand Oaks
Banks
“My dad wanted me to put in a good review. He says Mark Vazquez and the team there were very patient and spent the time to get his electronic bill play set up. Thank you!!”
“We have been members of Logix Credit Union for more than 10 years. The staff is friendly, patient, courteous, and professional. The after-hours services are easy to reach and always helpful. We have been protected by our bank from several hacking attempts, and we regularly use the credit card rewards, which offer generous reimbursements.
Our last visit to the local branch was especially surprising and pleasant when our child received a stuffed robot, the symbol of the bank. The lollipops and treats are hard to resist! We also love how our local branch donates to public schools and actively participates in the community to offer support. Every visit to the branch is a very positive experience, and our local branch truly feels like an extension of our family.”
“Just want to share that Josh was a rockstar and helped my business partner and I sort out a cashier's check that was having us kicked back and forth by the customer service back office until Josh gave us his time to help us sort out the issue. I remember having to deal with a cashier's check record before and I gave up because it felt like one side was blaming the other side, etc. Josh and the team at the Chase office this past Friday surpassed my expectations and went above and beyond to help us to get the coveted record we were looking for.”
“Great experience, the banker was nice and friendly. She helped me to open a new account. Everything went smoothly and to my satisfaction. Highly recommend this branch.”
“Stephanie and others were outstanding. I mean went out of the way to stay a full hour + after closing. Went above and beyond in many ways to help me. Best branch i have ever dealt with.”
9AM - 5PM
461 S Reino Rd, Newbury Park
Banks
“I just want to say how amazingly helpful this branch was. I had an appointment to get a new account set up and not only did they work with me for getting a decent time, they had included notes for what the visit was for. It made the whole process go by so much smoother than having to explain everything all over again.
David McGauney was an absolute delight to work with. Not only did he answer my questions but he was pleasant and knowledgeable about the questions I had. I will definitely be coming back to this branch for further transactions.”
9AM - 6PM
11-A E Hillcrest Dr, Thousand Oaks
Banks
“I've been banking here for many years. I have never had a bad experience. Everyone there is always eager to help and I've always been greeted with a smile.
Thank you Lauren!”
“This branch was very friendly. We arrived 15 minutes before closing due to unexpected issues and they took the time to hear our needs, helped answer questions and stayed late to help us. Justin and Diamond helped with our estates case and I would definitely recommend coming here for your needs. Thank you guys for helping us during this difficult time. After 2 account owners passing, we were met with kindness, patience, and grace. Thank you Schwab!”
9AM - 4PM
1440 North Moorpark Road, Thousand Oaks
Banks
“On Jan 6th 2025 I visited this Bank of America. I was helped by Rita Roosta. She did a great job at helping me with my parent’s trust. She was very professional, knowledgeable, and friendly. She took her time to do everything correctly, answered all of my questions, and worked in a time efficient manner. She is a great asset to Bank of America.”
“I was dealing with identity theft from a different bank in Thousand Oaks as someone had Zelled money out of my account. I wanted to alert Wells Fargo so I walked in to bank and the first person that I could talk to was Anahi, the bank manager. She could tell I was a little frantic and sat me down and reassured me that my money was safe. She took the time to help me set up 2-step authentication (highly recommend) on my accounts. Now I call her if I have any issues and she is always happy to help. I cannot thank her enough for giving me peace of mind! She is amazing to work with.”
“I have been with this bank and branch or decades through 3 takeovers. The staff there did not change for the most part which shows a loyalty to employees. Some original people are still there. I am not sure about some of the negative reviews. Any person can personally have a bad day, workloads can be heavy with people out sick or working while not feeling well. Some people don't seem to like anybody. Whatever the case, I have experienced that every person working there is genuinely very kind and helpful. I do not experience any longs lines when I visit. Candy is a go to person there who sincerely has your best interests at heart and has never failed to help me with any complication that did arise. I feel fortunate to have had her on the customer's side constantly. All banks have the same irritating rules, procedures and miserable underwriting groups to deal with. At least at this one the people there do care and will really do anything in their power to make you happy and meet your needs. It is a very nice feeling to go where you are genuinely liked.”
“Puts Bank of America to shame. They should take lessons on what customer service looks like. Most of the time. Keep your standards high. No understaffing nightmares please.”
“Have used these guys for decades, but stopped using for checking decades ago when the fees grew. However, have affected deposit box here for decades and have always had good service when I needed to get to box. Also, the tellers have been great and friendly. Get small company checks from a Wells Fargo in another state and they have always been no issue in cashing in California - I usually remote deposit in Bank of America. They do not put more than next day holds on these routine checks even when for large amounts.”
“I have visited this Chase bank branch more than 50 times in the last 5 years, I work nearby, and every time I have been satisfied with the quality of service and their ability to meet my banking needs. Chase add more tellers to the kiosks if they see a line is getting long. Overall, I am very satisfied with my experience at this Chase Bank location and will continue to bank here.”
“It's not my bank, but I had to get some quarters. So when I went in and talked with Julian he was able to find the best way to save money and get the quarters. Really good costumer service.”
“Went to bank on Saturday to take advantage of promotion for money market met with Tanim The banker. I highly recommend him and One West Bank. He spent a lot of time with us answering questions and talking about other promotions we could avail. Great to talk with a real professional.”
“my business credit card stopped working and after speaking to two customer representatives over the phone that couldn't help me, i decided to go to this branch. thankfully Benita was working and she took the time to call the BMO credit card representative and get this all worked out. this wasn't an easy task and she had the patience and time to help me. i highly recommend this branch and her for anything you need help with. i will be returning to her in the future if i have any questions or concerns.”
“Visited the branch at 3965 E Thousand Oaks today. Was welcomed by Navi Madan who was so patient and professional. So grateful to her for helping me out with my matter!”
9AM - 4PM
152 W Hillcrest Dr, Thousand Oaks
Banks
“This Bank of America has very nice employees. Sanj, is an outstanding manger, who overlooks everything, to make sure all details are in order and correct. Cameron was really nice and welcoming. However, the BofA operator said he was suppose to help me with the online and app. They promised me that the vault door, which was open, would normally be closed as well.”
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“Service was fast. Not too many uncessary qiestions. I ask to cash my check, provide my identification and it was all they had to see and cash my check without the hassle other branches tend to have.”