Banks in Thousand Oaks, CA

30 locations found near Thousand Oaks
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“When I entered this branch, it just looked like a Christmas party. Very friendly and welcoming. I was going to resolve some issue, so I had a lot of questions. Selena answered them all in very detail, and also showed me a number of options kindly. I enjoyed the visit and would like to recommend this branch to my friends.”

4.7Superb59 Reviews

“I have found that Hilda Lopez is very welcoming and always quickly solves the issue that I came to the credit union for! She has even called me at home multiple times when she discovers an issue that requires our intervention. She and her staff provide exceptional service!!!!”

4.6Superb32 Reviews

“It’s okay if you walk in. They still don’t get anything right but you can talk to a human. The website stinks and don’t try calling. Edit. I got it straightened out. You have to goin though”

4.2Good95 Reviews

“I've been with them for years! They are always so amazing this review is overdue.I was recently in an accident and totaled my car. This was a stressful experience and they made getting a new car so smooth it completely changed the overall experience I was having. The communication and service made such a difference in how I was feeling about dealing with the insurance company.They make everything extremely easy. Paying for auto loans through them to printing out new cards same day if needed. This is the go to place to bank with!”

4.4Superb41 Reviews

“The ladies here are wonderful and ALWAYS go above and beyond to help. It's a 30 min drive for me so I have to make time away from work but they make me feel like I am valued as a client ... hard to find with a bank. Thanks ladies!”

4.1Good12 Reviews

“Went to bank on Saturday to take advantage of promotion for money market met with Tanim The banker. I highly recommend him and One West Bank. He spent a lot of time with us answering questions and talking about other promotions we could avail. Great to talk with a real professional.”

4.3Superb9 Reviews

“What a great branch! Everyone I encounter here in Thousand Oaks is always so helpful and extremely knowledgeable. Especially during these uncertain times, they take everyone's safety as a top priority! I've never had an issue when visiting this branch, and if I ever did, I'm confident they'd do their very best to assist me. Perfect example! I needed a transaction done, it was Friday and I was running late. I was heading out of town for the weekend and it needed to be done that evening!! I called ahead and asked if they could help me, I arrived 5 TILL 6 and they made it happen! NOW, I'm not saying go in 5 till to do your banking haha, but just one of MANY examples of their exceptional customer service. Even under the masks, I enjoy seeing their "smiling" faces every time I visit. Keep up the great work providing the BEST banking experience in ALL of Thousand Oaks! 10/10”

3.7Good23 Reviews

“The best bank in the whole city! Only here people were able to help and did their job perfectly! I recommend contacting Matthew - the best in the business. All the staff were polite and helpful. Best banking experience of my life.”

3.7Good22 Reviews

“As a small business owner it's important to choose a bank that understands your needs, and in today's world you simply do not get that with the huge banks. I recently moved my business accounts over to Montecito and I couldn't be happier. Sal and his staff were extremely accommodating in every aspect of the transition. It's good to know that banks like this still exist.”

4.5Superb6 Reviews

“This has been my local bank for a few years now and I must say it's great. When I walk in I am always greeted politely by the staff. The manager Summer does an exceptional job training and developing her staff and has built an outstanding culture. They value their customers and are always kind and professional. I will be with this bank as long as I am in the area.”

3.6Good9 Reviews

“Always nice and helpful people. Always a quick and easy visit. The manager, Cindy, is always amazingly helpful and kind. Nothing is a problem. She really makes me feel like she cares for me personally as well as a customer. All banks are about the same. The people at this one make all of the difference.Could not be any better. Thanks!”

4Good4 Reviews

“I am almost 60 but have only used 2 banks in my life, Bank of America and Chase. Recently I was shopping around for a home equity loan for a kitchen remodel. I found that US Bank had the best rates so I set an appointment. Too my surprise the branch was located inside of a Vons grocery store. The bank was super busy so my expectations were pretty low. I was pleasantly surprised that I did not have to wait and was moved to a private office. Brandon McGowan helped us and blew me away with his efficiency and friendliness. I was with my wife who had a million questions and Brandon answered them with ease as he navigated through their loan process. Brandon has kept in touch after we completed the loan. Brandon makes us feel like we have a private banker who is looking out for our best interest.”

3.4Good12 Reviews

“This bank has now become the top of the top with the new regime. Wasnt like this years ago. Ive been a customer there over a year and Im hardly a big fish but they treat me like Im the KINGFISH!. Brianna and her crew do back flips to take care of you and quickly. Rarely a line as they keep things moving and have numerous outstanding different banking products. I cant recommend them enough. Not too mention its extremely convenient to also knock off some grocery shopping since they are nestled right inside Albertsons and convenient ATM machine as well.”

3.3Good16 Reviews

“The inside ATM gives $1 bills, but no $10's or $50s. I usually still need to go to the cashier to make change that I need. This visit, there was a long line of customers waiting for a teller. A manager went through the line to ask if they could help instead of a teller. All customers in line needed the teller. I was waiting for the manager to jump on a drawer to help with the line, but it didn't happen. The staff at this location are always friendly and the store is always clean. There are two ATMs on the outside.”

3.2Average32 Reviews

“I want to highlight the EXCELLENT customer service Associate Banker Estefany provided me today. While I was there to deposit some checks, I thought I'd ask her if there was any way I could be reimbursed for some service fees my account accrued while I was on state disability during COVID. I explained that the state didn't provide the option of direct depositing the checks, thus I got hit with service fees. I had tried to have the fees reversed at other Chase locations with varying results, and finally just gave up fighting... Not only did Estefany herself try to reverse all of my remaining fees, but when she was blocked from doing it herself, she went the extra mile by making a 10 minute phone call that eventually entirely resolved the issue. Estefany--It may have just seemed like a small gesture, but I mean it when I say I am truly grateful for your help today!!!!! Thank you so much”

3.2Average20 Reviews

“Love this branch! I drive to this one over the one closest to my home because the people who work there are wonderful. They make everyone that enters feel welcomed. Highly recommend!”

5Superb1 Reviews

“Best of the best in service and all our banking needs. You can buy a car they help locate and add on extended warranty. That goes for home loans as well as sea doors, boats, motorcycles... they have it all. You always talk with a live person at that branch!. Non profit so $ back too... BEST BANK!”

3.2Average9 Reviews

“I had some complicated banking to do on 08/23/23. I ran across a teller, Julie, who was so knowledgeable, friendly and helpful. I can't remember the last time I received such treatment, what an asset she is to your bank. I hope she can get some recognition for her work ethic!”

3.3Good3 Reviews

“I have been a small businessman for 19 years and have had no less than4 other banks in that span....US Bank has set the bar and seems like I savedmy best for last. No desire to go anywhere else no matter what other banksare offering. Brianna and her crew Christian, Greg and Jose are all pro's and a pleasure to deal with. Its truly comforting knowing beyond a shadow of a doubt that your home branch will do back flips to help you and if any issuesdouble back flips to fix them quickly. Keep up the tremendous work and service.”

3Average2 Reviews

“I have been with this bank and branch or decades through 3 takeovers. The staff there did not change for the most part which shows a loyalty to employees. Some original people are still there. I am not sure about some of the negative reviews. Any person can personally have a bad day, workloads can be heavy with people out sick or working while not feeling well. Some people don't seem to like anybody. Whatever the case, I have experienced that every person working there is genuinely very kind and helpful. I do not experience any longs lines when I visit. Candy is a go to person there who sincerely has your best interests at heart and has never failed to help me with any complication that did arise. I feel fortunate to have had her on the customer's side constantly. All banks have the same irritating rules, procedures and miserable underwriting groups to deal with. At least at this one the people there do care and will really do anything in their power to make you happy and meet your needs. It is a very nice feeling to go where you are genuinely liked.”

2.8Average27 Reviews

“Puts Bank of America to shame. They should take lessons on what customer service looks like. Most of the time. Keep your standards high. No understaffing nightmares please.”

2.8Average38 Reviews

“Great consistent customer service is what I get every time I visit this branch of Wells Fargo. The branch manager Lupita leads her team with a positive and supportive attitude and greets all her clientele with a smile. Tellers like Christopher mirror her positivity and consistently give excellent customer service.”

2.7Average23 Reviews

“I prefer to come here from Camarillo, appointments always on time, service with a smile, short lines. Today Samuel helped us out with something we had been trying to get completed for months, after other WF locations failed to do so in our area. He was wonderful, understanding, and above all patient. And when we had to wait for a period of time, a swell conversation was had. The best banking experience in my adult life.”

2.6Average14 Reviews

“I had to close an account and as soon as I walked in I was greeted and helped by Pierre Gonzales. He was very helpful and made the process quick and easy. I was worried that it would be a pain to do, but was pleasantly surprised with how painless it was. I definitely recommend going to Pierre if you need help with an account!”

2.7Average27 Reviews

“I have stopped into this Bank of the West location on many occasion -- they are always helpful and friendly. I haven't ever had to wait for long and my transactions are completed quickly and with a smile.”

2Poor4 Reviews

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