My F990 CC 7005-16F watch stopped working under warranty. I sent it in, and it took about 25 days to get back. The watch was perfect upon return.Thank you, Citizen, for the excellent customer service and the repair of my favorite watch.
February 2023
Have a Citizen Skyhawk Watch. Had for 20+ years. Love my watch. It stopped working. Sent it to the repair center. They repaired it for free. Sent it back. They reset everything. Great Company and product. I will never own anything but a Citizen. I will buy a new one if my old one ever wears out.
February 2023
Sent in my watch in near mint condition for an inspection and possible repair, and it was returned with a bulging rubber gasket. I can't say I have much confidence in their "technicians." I regret not just taking it in to a local reputable watch repair company.
