Verizon's store in Torrance offers a welcoming environment for customers seeking mobile, 5G home internet, or business services. Many reviews highlight the exceptional customer service provided by staff members like David, who is noted for his genuine care and extensive knowledge. Customers appreciate his ability to make the experience enjoyable and informative, especially when upgrading devices. Another employee, Aldo, received praise for his patience and thorough explanations while assisting a customer with switching carriers. Despite occasional busy periods, customers have reported positive experiences, mentioning that staff members are patient and willing to answer questions. Michael is also recognized for his expertise and honesty in helping customers understand the value of their plans. Overall, visitors to this Verizon location can expect friendly, knowledgeable service, making it a reliable choice for their mobile and internet needs. The store encourages customers to schedule appointments online for convenience and offers options like in-store pickup and fast shipping for online orders.
Friendly, knowledgeable techs helped me out with finalizing my old phone's data transfer and factory reset.
February 2024
I’m a senior and recently got my first iPhone and I’m finding it challenging since I’ve always had an android. Rick was courteous and helpful explaining a few things! My case had broken and he told me how I could get it replaced under warranty. Great service!
July 2023
david is the best. he needs a raise! he was so helpful & was a great conversationalist while we waited. i would give 10 stars.
