Verizon's store in Torrance offers a welcoming environment for customers seeking mobile, 5G home internet, or business services. Many reviews highlight the exceptional customer service provided by staff members like David, who is noted for his genuine care and extensive knowledge. Customers appreciate his ability to make the experience enjoyable and informative, especially when upgrading devices. Another employee, Aldo, received praise for his patience and thorough explanations while assisting a customer with switching carriers. Despite occasional busy periods, customers have reported positive experiences, mentioning that staff members are patient and willing to answer questions. Michael is also recognized for his expertise and honesty in helping customers understand the value of their plans. Overall, visitors to this Verizon location can expect friendly, knowledgeable service, making it a reliable choice for their mobile and internet needs. The store encourages customers to schedule appointments online for convenience and offers options like in-store pickup and fast shipping for online orders.
Came here to pick up a phone and needed some assistance. Ana helped me and she was so nice and knowledgeable. Has such a calm and nice demeanor. Made it very easy to understand. Also shout out Jason on customer phone support he was great too!
November 2025
Thank you to Rick for being so patient and knowledgeable helping me trouble shoot my device technical issues. I went to multiple stores and no one was able to help me and he was able to do it quickly. He also helped me upgrade my plan. I now know who to go to at all times for the best customer service
April 2024
Friendly, knowledgeable techs helped me out with finalizing my old phone's data transfer and factory reset.
