Firestone Complete Auto Care in Tracy, CA is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The staff is friendly, knowledgeable, and provides honest customer service, giving detailed information without forcing additional services. They are accommodating and take time to listen to concerns, offering the best advice to keep vehicles in top condition. Customers report a 5-star service experience, with the shop being reliable and helpful even in urgent situations. While waits can be long because they do the job right, the service is considered worth it. This shop provides comprehensive solutions for every make and model, aiming to get you back on the road.
All 4 tires had been slashed. I was able to have the car towed to Firestone on a Sunday. Firestone also had the replacement tires in stock at a very good price. The associates were very courteous and responded with urgency. Everything was completed within a few hours. Great service!
July 2024
Best honest customer service experience. They don't try to force any additional service on you. They give you detailed information and you decide. Expect long waits because they do the job right.
June 2024
The Team in the Tracy center is always very helpful. Always a great experience.
