Victra is a local Verizon Authorized Retailer in Tracy, CA, striving to create the best possible experience. The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store manager and staff are described as extremely knowledgeable, very friendly, courteous, professional, and so very patient. They are efficient, skilled, and focused on making customers comfortable. Staff explain policies and terms in a patient way, go beyond expectations, and go the extra mile to answer all questions without pressure. They provide late night support and help with setting up devices, accounts, and understanding bills. Customers leave very happy and highly recommend this location on Naglee Road for all Verizon cellular services.
Everyone was very helpful and it was my best experience at any Verizon store. The staff listened to what I needed and got me exactly what I asked for and needed. Couldn't have asked for more!
May 2024
Appreciated the patience and late night support. I was wavering on many things and never once felt pressured. Left with two devices and very happy.
May 2024
Sales associate went beyond our expectations, she was friendly, very helpful, patient and went the extra mile to make sure we had all our questions answered!! Great sales person to deal with! God Bless her!
