“I have been banking with Bank of the west for 10 years and the truckee branch is the best! Even though my interaction with Patrick Malone was to close an account he was incredibly helpful! He helped me from start to finish to work through some fee's that surprised me. His customer service was wonderful. Thank you Patrick!!!!!!”
9AM - 4PM
11265 Donner Pass Rd, Truckee
Banks
“working with Thomas... he is being so patient with my mom who recently experienced identity theft... it's a lot and he's helping her get through the steps”
“Extremely happy with the customer service in Truckee, especially David. I needed something specific from Chase and had no luck on multiple calls with the corporate customer service. Then I called our Truckee branch and David developed a plan and resolved the issue instantly. We’re very grateful for his extremely competent service!”
“THE US BANK BRANCH MANAGER EDIE HAS BEEN VERY PLEASANT AND HELPFUL WITH ME.
I WILL BE MAKING A HUGE OPENING DEPOSIT TOMORROW MONDAY AUGUST 12th or TUESDAY AUGUST 13th AT US BANK IN TRUCKEE CALIFORNIA.
I WILL ASK FOR EDIE.
SINCERELY BOB BROWNELL”
Open 24 hours
11265 Donner Pass Rd, Truckee
Banks
“Banks always get a bad rap but I've been here a few times in the last month to deposit money and get an account set up, and all the staff have been nice and helpful to me and each other.”
“I recently moved to an area where there are no Plumas Bank branches. Therefore I reluctantly had to close my account. I always had consistently excellent customer service from all the employees at Plumas Bank Truckee. Also their branch is clean and welcoming.They went above and beyond to help me with anything I needed. Thank you Plumas Bank.”