“I had an appointment to do a domestic wire transfer with David and it was a very smooth transaction. I appreciate the time and energy that you took to handle this today David. You are now apart of the history of our new home. ?”
“I was referred to Chase in Truckee by my wife. She went in to pay her credit card and received such great service that she decided to leave our current Bank and move our accounts there. I was skeptical and decided to check for myself. Upon walking in the building I immediately was greeted by smiling faces, I have lived and Bank in Truckee for over 20 years and had never received such a warm welcome. Immediately I knew why my wife wanted to switch. I took an appointment with the banker Adelia and she took great care of me and my wife, the team took time to come and meet us and give a gift to my son. I have never been so please with a banking experience, what a nice change.”
“I have been banking with Bank of the west for 10 years and the truckee branch is the best! Even though my interaction with Patrick Malone was to close an account he was incredibly helpful! He helped me from start to finish to work through some fee's that surprised me. His customer service was wonderful. Thank you Patrick!!!!!!”
“Banks always get a bad rap but I've been here a few times in the last month to deposit money and get an account set up, and all the staff have been nice and helpful to me and each other.”
Open 24 hours
11265 Donner Pass Rd, Truckee
Banks
“I went in with my nine-year old son because he wanted to exchange some dollar bills for some rolls of coins. Even though we didn't even bank there, they were so helpful and sweet in helping my son. I currently don't have bank accounts with them now, but will soon in the future because they were so friendly.”
Open 24 hours
11202 Donner Pass Rd, Truckee
Banks
9:00 AM - 5:00 PM
11260 Donner Pass Rd, Truckee
Banks
9AM - 4PM
11265 Donner Pass Rd, Truckee
Banks
“I have to go in the bank once a week for work to get a cashiers check. It's an annoying and time consuming task and I know it's a bit of a hassle for the tellers. Thankfully, Bobbi is always very helpful, knowledgeable and makes small talk and doesn't make me feel bad that my transaction takes longer than most. I've had a couple of subpar experiences with other tellers at the bank in the past (I haven't seen any of them here recently!), but Bobbi has always been wonderful! I really appreciate how helpful she has been, so much so, that I actually closed my accounts at a local bank and opened accounts at B of A (something I never thought I would do) primarily because of her amazing service. Could not be happier with the level of service I have received at B of A in Truckee and from Bobbi!”
9:30 AM - 4:00 PM
11262 Donner Pass Rd, Truckee
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“Neil was very helpful helping me with the forms needed to make my required minimum distribution set up. It was a pleasant visit he answered all my questions about my account and financial statements”