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“Extremely happy with the customer service in Truckee, especially David. I needed something specific from Chase and had no luck on multiple calls with the corporate customer service. Then I called our Truckee branch and David developed a plan and resolved the issue instantly. We’re very grateful for his extremely competent service!”
“I went in with my nine-year old son because he wanted to exchange some dollar bills for some rolls of coins. Even though we didn't even bank there, they were so helpful and sweet in helping my son. I currently don't have bank accounts with them now, but will soon in the future because they were so friendly.”
9AM - 4PM
11265 Donner Pass Rd, Truckee
Banks
“working with Thomas... he is being so patient with my mom who recently experienced identity theft... it's a lot and he's helping her get through the steps”
“THE US BANK BRANCH MANAGER EDIE HAS BEEN VERY PLEASANT AND HELPFUL WITH ME.
I WILL BE MAKING A HUGE OPENING DEPOSIT TOMORROW MONDAY AUGUST 12th or TUESDAY AUGUST 13th AT US BANK IN TRUCKEE CALIFORNIA.
I WILL ASK FOR EDIE.
SINCERELY BOB BROWNELL”
“Banks always get a bad rap but I've been here a few times in the last month to deposit money and get an account set up, and all the staff have been nice and helpful to me and each other.”
Banks
Banks
Banks
Banks
Banks
“I have been banking with Bank of the west for 10 years and the truckee branch is the best! Even though my interaction with Patrick Malone was to close an account he was incredibly helpful! He helped me from start to finish to work through some fee's that surprised me. His customer service was wonderful. Thank you Patrick!!!!!!”