AAA Vacuum & Sewing in Tustin, California, is highly regarded for its excellent vacuum repair and customer service. Customers appreciate Greg, the staff member who consistently provides friendly, professional, and trustworthy assistance. Many reviews mention how Greg efficiently fixes various Bissell machines, including steam cleaners, Crosswaves, and Spinwaves, often offering helpful advice and solutions. One customer praised Greg for repairing a steam cleaner and recommending a special mineral-based rug shampoo solution that works much better than store-bought products. Others highlighted Greg’s support in navigating warranty issues, helping to locate warranties, and securing replacements for defective machines, demonstrating exceptional customer care. Despite some repairs being costly, customers find the service worth the expense, especially since repairs are completed promptly. The store also offers upgrades, as seen when a customer received a better replacement for their Bissell mop. Customers feel confident trusting AAA Vacuum & Sewing, even if they travel a little out of their way, because of the reliable and personable service Greg provides. Many reviewers plan to recommend the business to friends and family, highlighting its trustworthy reputation and quality repair work. Overall, AAA Vacuum & Sewing is seen as a dependable place for vacuum repairs, steam cleaner servicing, and helpful advice on cleaning products.
