“I was so excited to pick up my mobile order that I showed up before I got the alert that the item was ready for pickup. The person at the front was super sweet about my overeager arrival and gave me updates that my order would be ready soon. I had almost no wait for my mobile order!”
“I came to Michael’s to buy a couple of photo frames and get a custom frame made and frame one of my beautiful pictures that I got from Brazil
And here I met this wonderful young girl called Claire who is so nice and caring so professional
She put so much of her time effort thoughts to make sure my pictures are properly framed. She did everything with a big smile in all her knowledge and pleasure..
She inspired me of how important it is to do a great job just for the pleasure of doing it.
Thank you so much Claire for being an amazing customer service person and just a good person”