Verizon's corporate store in Ukiah offers excellent service for all mobile, 5G home internet, and business needs. Customers can visit the store or order online for convenient pick-up options, including free 2-day shipping and same-day delivery where available. The store has knowledgeable and helpful staff who provide a positive experience, making the process of switching carriers or upgrading devices simple and quick. Many reviews highlight the friendly service and professionalism of employees like Mike and Angel, who ensure that customers feel valued and well taken care of. While Verizon may be slightly pricier than other providers, the exceptional customer service makes it worthwhile. Customers appreciate the contrast between this corporate store and third-party retailers, emphasizing that this location truly understands the importance of customer care.
You need to come in and talk to Lucy. She's kind considerate, helpful and goes the extra mile to get you. The cheapest plan possible, she's amazing!
May 2024
Ukiah's Verizon corporate store, not a 3rd party re-seller. Upgraded a 4G Hotspot device. No problem "Porting" the account & number to the new thingeeeeeeeeeeeeee ! Never received receipt, ..... cuz their printer was busted.
October 2023
Make sure to go here, NOT VICTRA!This Verizon store provided awesome service and I learned from my experience that the bad Verizon stores aren't actually Verizon, they're Victra.Mike is great, love my new phone!