Cell Phone Stores in Ukiah, CA

“Hi, my name is Marty, and I want to give an extra shoutout to the Customer Service Rep who helped me today! Thank you Stephanie for going above and beyond to send me on my way a happy customer.”

“I used to have metro and the coverage around Ukiah wasn’t good I switched to cricket and im happy the coverage is amazing and thanks to Omar he was patient and helpful”

“Just went earlier today and had a pleasant experience with Luis! he was very friendly, patient, and extremely knowledgeable. He took the time to listen to the issues i was having with my phone for quite a while and helped me fix them. Overall, excellent service.”

“I went I to the store just to inquire about getting an account started and see if they had any good deals for the holidays. They y I ung lady was very polite and gave me a rundown on the promotion that they had going. At the time. I realized that I didn't have my ID so I sent my daughter to NV get it from my house.. took forever it seemed.. she was still smiles and helping me figure out prices if I wanted have two lines and how much I need to put down and monthly payments.. she finally got back. We got the process going and then it all went down hill for me. I had some money in my bank and some cash. She gladly took them both. She gave me the Lance ofter cash paymen, I swipoed the card and boom Dec I ine!.. Tried it again. Nope. I went into the app transfered from one account to the checking nope declined. Daughter went to ATM deckined.. I'm getting frustrated but your employee not once. If she was she did a great job keeping it from me. . I kept apologizing . Anyway after about 45 minutes I called enough people to see if I could get the balance from them till I could get into the bank the next a day and got it together by the way of three people sending money to my a daughter's card.. she went to pay with her tap off the phone. No way it wasn't going to work right? WRONG 3 tries later we transferred yet again the money to a prepaid card i had. Finally it worked. This y I ng lady never got upset never showed that it was a problem. She was very very professional and said she was just glad she had people in that kept her busy till she got off at 9.. I walked in her store a little after 530 i walked out after 7ish. And she was as sweet when we walked In the door..as when I walked out . Im glad that I chose that store to goi in before any of your competitors becau se the experience would have been totally different. .. Thanks Veri,on..”

“Marcus was super helpful with everything I needed assistance with. Answered all of my questions and was able to help me with everything I needed. And friendly customer service.”

“So glad I found exactly what I wanted. A simple case and a screen protector properly installed. All at a better price than online. Friendly service. Locally owned.”

“I love this store, and all of the employees have been helpful, kind, and know their business well. I have been for years, and will continue to be a happy U.S. Cellular customer.”

“This is a specific review for Carlos Dominguez and I hope his management sees this and gives this man a raise/bonus! I bought my mom the new galaxy flip phone specifically for the AI/translation benefits and Carlos was so patient and kind with my mother in teaching her how to use the new phone and transferring data from her old phone to her new phone. She called me afterwards and sang his praises about how well he taught her how to use the phone and was so wonderful after she initially did not have a good experience with the first customer service agent who had told her "this is not a school" rudely when she had questions about her phone. Thank you Carlos for your exceptional customer service and going above and beyond for my mom. It's not easy when English is your second language and thank you for taking the extra time to help, it was very much appreciated.”