{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
2 - 4:30PM 9:30AM - 1PM
3861 Smith Street, Union City
Post Offices
“I just needed to drop off packages with prepaid labels. Although the self service machine was confusing to use and so wasn’t clear on the receptacle I should place my packages after scanning, the postal worker kindly and patiently told me how I could do it next time and helped me with the rest of my packages I didn’t scan. There was almost no line. There were plenty of hardworking, efficient workers and there was plenty of parking. I am extremely satisfied with my service.”
“The staff at the location are so patient and helpful. We went here after trying to get passport renewed at the Dusterberry Way location in vain. While the folks at Dusterberry had attitude and found every way to reject our renewal form, the folks at Newark patiently worked with the same form and got it done. Worth every mile of extra drive.”
“Aihua was extremely friendly, professional, and helpful while assisting with passport applications for my two daughters. She made the process easy, smooth, and stress-free. We truly appreciate her outstanding customer service. Thank you, Aihua!”
2 - 5PM 9AM - 1PM
160 J Street, Fremont
Post Offices
“I recently visited the Niles Post Office (160 J Street, Fremont) to send a package and walked in feeling uncertain about several aspects of the process—pricing, packaging options, delivery speed, you name it.
Simie completely turned that around.
She took the time to walk me through every factor I was worried about, explained all of my options clearly, and helped me choose the best solution for my specific needs. Thanks to her expertise and patience, I not only got my package sent with complete confidence, but I also saved both time and money in the process.
Simie made what could have been a stressful transaction feel effortless. Her customer service is exactly what every post office should strive for—knowledgeable, friendly, and genuinely focused on helping the customer. Because of her, my delivery went smoothly and I left the post office feeling like I made the best possible choice.
If you're in the Fremont area and need postal help, ask for Simie. She is a true asset to the Niles Post Office team!”
“This place is always quick and efficient. They know what they're talking about and they are polite and informative. The line went from 6 people in front of me to me in a matter of about 3 minutes. And that's with questions being asked and answered. I love this post office and the people who work here.”
8:30AM - 5PM
1319 Washington Avenue, San Leandro
Post Offices
“This Post Office is located in the San Leandro Plaza and is open on Saturdays!!When I do have to mail a package, this is where I go!! The main reasons for that is that they usually have multiple windows open and they are open on Saturdays, the only day that I really have time for this. Now, sometimes on said Saturdays there's a long line here, but it moves along decently.The postal workers here are friendly and polite also!!”
“Very nice customer service! Superb! The nice lady who helped me showed patience, helpfulness, positivity, kindness, and efficiency. Forgot to take her name, but she sounded Indian. Kudos!”
“Wow! I never felt so compelled to write a review so soon. Nu at the post office was so friendly, efficient, and skilled at what she does. She notice the person in front of me had a UPS package and directed him to go to the UPS store instead (saved everyone time). I saw and heard her reaffirm another customer of the timeline of her mail. Her level of care is awesome. I was in and out in perhaps 7 minutes, if that. I came in a weekday around 4:15pm and very short line!”
“Kind man answered so many questions and helped me ship some tricky envelopes - he's an expert, kind, competent, and super awesome! Will be back for any postage help
Ignore the bs reviews lol, the thousands of happy customers move on and don't think about leaving a review for... the post office.
Thank you kind & helpful man”
“Always a friendly staff. Saw Cindy this morning at the counter. I was in a rush. Cindy greeted me with a smile and handled my transaction quickly and efficiently. Thank you!”
“Saturday afternoon, only USPS is open until 4pm. Others closed at 12:30 pm.10 people in line and 3 employees helping ring up the customers... I was out the doorin10 minutes”
2 - 5PM 9AM - 1PM
43456 Ellsworth Street, Fremont
Post Offices
“I would like to give a shout-out to Grace. Came here today to activate a mail box my son had applied for online. Grace was very helpful, guiding me through every step of the process to get it activated. Despite being the only staff at a busy branch office, she was super patient, thorough, and very friendly to everyone.”
“Such a nice location!
Easy parking
Short Lines
Nice packaging
Denise was so helpful and kind! I was impressed by her professionalism and conduct with another customer who was rude and wanted stamps without paying.”
“Went during lunch on a random Tuesday and they had 3 people working which made the process very fast.
Also got tips from the clerk on priority mail which was very helpful!”
“Alicia was Awesome to everyone. Do they know they have a homeless guy in front..?? (..wearing a ? tutu..talking to himself..)? I think he needs housing & help.. Hello Menlo??”
“My recent visit to the US Postal Service for a change of address was a mixed experience. The process itself was fairly simple and efficient, which was a relief. However, my observation with the Customer Service left me with conflicting feelings.
On the one hand, the representatives were undeniably friendly and welcomed each customer but on the other hand, I couldn't shake off a disconcerting incident I witnessed. While waiting in line, I overheard a customer, whose native language wasn't English, seeking assistance regarding fragile items. The customer selected yes, when they should’ve selected no on the keyboard. Unfortunately, they were advised by the representative to bring their own interpreter if they couldn't communicate effectively in English. This struck me as somewhat insensitive and disappointing.
While I understand the practical challenges faced by the establishment, it's crucial for them to offer language services to accommodate diverse customers. Expecting individuals to bring their own interpreters seems impractical and burdensome. The availability of toll-free numbers for language assistance should be actively promoted and utilized to ensure equal access to services and although this would require additional steps, it’s something all establishments should do.
Overall, the US Postal Service seems to strive for kindness, friendliness, and professionalism, but there's room for improvement in addressing language barriers and ensuring inclusivity.
On a positive note: I really enjoyed their large selection of greeting cards and the person who helped me was supper kind in explaining the process of changing my home addresses ?”
“Never had a problem in this location. Especially happy with the service after bad experience in San Leandro Manor PO. I spent less than a minute to confirm my new address.”
“I don’t know there are such bad reviews, I had a lovely time if you can getting my postage and packages out. They were very friendly, quick and informative. A machine was broken and they were very apologetic.”
“Rapid Drop off is extremely convenient.
Scan prepaid label -> select options accordingly -> print out receipt -> drop off in the bin nearby/pass to the USPS staff over the counter
In and out within a minute or two”
“I would like to say Thank you so much MARIA for helping me. 10 star for you. Maria was so accommodating, nice, kind, and she has a long patience. I have a big box to send overseas and she approached me and help me without any hesitation.
Honestly, there's a few staffs that should help me but they went all at the back of their office so Maria can take my big box which was not fair to MARIA. By the way God bless you Maria and to other staff who doesn't want to help me cause they don't want to carry the big box well then shame on you Guys.
To clarify, this is April 12 2025 transaction only so who ever work on that day then shame on them except MARIA who helped me to carry my big box.
I also want to thank you the other Lady she's quite Old Asian who borrowed me a trolley cause I can't lift heavy stuff. If you read this Thank you so much.”
12:30 - 5PM 9 - 11:30AM
921 Manor Boulevard, San Leandro
Post Offices
“Not sure why everyone is giving my man Kyle a hard time but he was very welcoming and helpful! Small USPS but gets the job done and nice older man Kyle was talkative!”
“Have always had a good experience dropping off packages or picking up missed certified mail has this location. This is one post office where people actually answer the phone and also help patiently look up packages.
This isn't a regular post office so do not come here to buy, postage, envelopes, etc.”
10AM - 12PM 1 - 2PM
1765 E Bayshore Rd Ste f, East Palo Alto
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
“Great service here, very thorough, informative, and helpful.
I have never sent mail before… guy here was extremely helpful and didn’t make it complicated like I was worried it would be.”