Firestone Complete Auto Care in Upland, CA is a trusted auto care provider with a history of helping neighbors since 1926. The shop offers a wide range of services, including tire sales, maintenance, and repairs for all makes and models. Customers appreciate the friendly and helpful staff, with Service Managers and technicians who are professional, honest, and attentive to concerns. Despite busy days, the team manages to treat every customer with respect and consideration. For example, one customer was able to have a tire fixed on a Sunday evening, thanks to the helpfulness of the Service Manager, who accommodated the urgent need even without a promised guarantee. The staff is known for their friendliness, with team members like Julian and Dino taking time to listen and explain repairs thoroughly. The waiting area is clean, organized, and comfortable, contributing to a positive experience. While some customers noticed longer wait times, once the work begins, repairs are completed efficiently. Overall, Firestone in Upland is praised for reliable, affordable, and quality auto care, with staff members eager to assist and ensure customers' vehicles are back on the road quickly and safely.
clear information about the problems, clear communication of recommendations what must be repaired now, what may repaired later and the potential risks if not repaired soon. Customer was able to make financial and strategic decisions with this clear communication.
March 2026
Isaac and the whole staff are more than professional! Always honest. I like how business is conducted here. Thank you guys!!
March 2026
Transparent and detailed service. Their time estimates are very accurate, which helps a lot with my schedule. They're almost always right on time with the timeframe they give.
