Firestone Complete Auto Care in Upland, CA is a trusted auto care provider with a history of helping neighbors since 1926. The shop offers a wide range of services, including tire sales, maintenance, and repairs for all makes and models. Customers appreciate the friendly and helpful staff, with Service Managers and technicians who are professional, honest, and attentive to concerns. Despite busy days, the team manages to treat every customer with respect and consideration. For example, one customer was able to have a tire fixed on a Sunday evening, thanks to the helpfulness of the Service Manager, who accommodated the urgent need even without a promised guarantee. The staff is known for their friendliness, with team members like Julian and Dino taking time to listen and explain repairs thoroughly. The waiting area is clean, organized, and comfortable, contributing to a positive experience. While some customers noticed longer wait times, once the work begins, repairs are completed efficiently. Overall, Firestone in Upland is praised for reliable, affordable, and quality auto care, with staff members eager to assist and ensure customers' vehicles are back on the road quickly and safely.
Awesome staff! They have a comfortable waiting area with TV. Its nice and cold inside. They are near food and shopping area if needed while your car is being fix. I bought the Life Time Warranty Alignment for my car and they are doing a full inspection of my new purchase car (2nd hand-car). Great mechanics on site. Very... read full comment
August 2026
This place just feels right. Customer service is very polite and very helpful to provide you professional and informative information on services being done
August 2026
Chris was awesome. He applied all discounts I was eligible for and had my vehicle running like new. 2016 Acura RDX that needed a new timing belt, water pump and routine service. No aggressive upselling. This is why we keep coming back to store number 013420.
