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“Excellent Customer Service can transform doing business with an outstanding company into an exceptional experience with a fantastic, best in class, organization. The Customer Service team at Water Creations not only helped my solve my issue but went out of their way to resolve it in less than twenty four hours. My original inquiry text was answered almost immediately with a solution and full plan to replace the warranteed part. Then I got a personal phone call (not a recording - not an AI chat - a real person) detailing how and when the part would be shipped. All companies should take a lesson from Water Creation's business practices and follow their example of how to treat their customers. Bravo!”
“Ordered a vanity for my bathroom remodel. Item came wonderfully packaged and protected. Quality top notch, and ease of website/customer service was another plus. Will definitely come here next time before exporting other retailers or options.”
“Warren was an absolute treasure! He spent hours with us answering every question we have spent months trying to answer ourselves. It was a true blessing having someone like him assist us. We will definitely be giving him our business because of the level of expertise he provided us.”
“Ran into this gem by accident. Found a vanity from them that I liked on another large company website and had questions about it. Posted my questions. No answers, so I found Design Element online and wrote to them.
Heard back a couple of days later, answering my questions. Found out they had a showroom by me.
From the first moment we met her in the showroom, Loretta has been unfailingly friendly, helpful and a delight to interact with. She answered all our questions and had many helpful suggestions, which we really appreciated.
If you’re looking for bathroom vanities, please visit their website. If you’re around Rancho Cucamonga, take a few and go see their lovely furniture.”
“USA ZHONGHENG CORP – 5 Stars ⭐⭐⭐⭐⭐
I highly recommend USA Zhongheng Corp not only for contractors, but also for regular customers.
What I love most about this company is their phenomenal customer service. Stephanie has been an amazing assistant—she has helped us greatly with our Rainbow Restoration clients by providing detailed information about the products, such as the different types of countertops (including quartz and more). She is very knowledgeable and takes the time to explain everything clearly, from countertops to kitchen cabinets and appliances like sinks and faucets. Our clients have been very satisfied with her professionalism and customer service skills.
I also want to highlight Bonnie, who was extremely helpful in assisting us with the credit card application process.
Overall, I am very pleased with USA Zhongheng and highly recommend this company to anyone looking to purchase quality cabinetry and receive excellent customer service.”
“When I find a good source for my needs that are trustworthy, are reliable, and always provide quality product time after time again, I stick with them. And that’s exactly what I’ve found with Suneli. For all of my home renovations that I do throughout the year, they are the only one I use. I’ve experienced nothing but great service from them and I know I’ll never get anything less. Thank you to the team at Suneli!”
“My husband and I were very happy with our cabinets The installers were very professional.Also thanks to yeshiva for her input on helping me with design we highly recommend there service”
“They are very reasonable priced and are able to do the job in a timely manner and very well done. We had some work done in our bathroom, they explained the whole process, including possible hiccups or things to look out for. They were able to complete the task in the time frame provided and without any hidden costs. I’m happy to recommend them to anyone in need of a contractor.”
“We bought our faucet many years ago and when it finally started to drip, I had long since misplaced my proof of purchase. However Catherine was able to help me discover the replacement part I need, so now our faucet will undoubtedly last several more years to come. Very good quality and very good service. Thank you”
“Max was very friendly and helpful during my visit to Floor & Decor. He took the time to answer my questions and made sure I found exactly what I needed. Great customer service.”
“Josh January and crew are amazing! Very knowledgeable, courteous and professional. Great prices too! Thank you for always taking care of me Josh. Anyone needing this type of service needs to check them out! ??????”
“We remodeled our bathrooms a few years ago, replacing all our original bathroom shower and bath hardware and with all new higher line DELTA fixtures from The Fixture Shop. Sally and James were very helpful and patient explaining the various product lines they had in our price range, helping us decide on our new fixtures. Our contractor didn't quite install the seals and components correctly, causing it to have this intermittent drip. After some time we went back to The Fixture Shop where Jim assessed the worn parts we brought in and explained the correct way to install it. We went home with the new parts and the shower stopped dripping. And we've been happy with our new bathroom fixtures ever since. We are glad we bought our bathroom fixtures from Sally, James, & Jim at The Fixture Shop. We happily refer friends and family to The Fixture Shop. I know we'll be back to them for help when we decide to remodel our ADU in the future. Thank you again to Rhe Fixture Shop.”
“Genuine Materials is the real deal. High quality, great selection and best price. Customer Service is over the top. Mya Cardenas took the time to review all we had to work with and led us to some amazing options for our countertops. We will be using them again for sure!”
“I love this store! The ladies are so nice abd helpful.
My favorite store in the Claremont village..
Will be going back to purchase more kitchen items.”
“⭐⭐⭐⭐⭐
We’ve been working with the Ontario Winnelson team for over 20 years—they’re always reliable, knowledgeable, and great to work with. Highly recommend this 5 star organization. Ask for BDF!”
“We are a high end tile and natural stone contractor. I ordered 2 Wedi square center drains from Designer drains. This was for the metal drop in grate along with the matching metal frame for the drop in grate. I asked to have one finished in Brushed Gold and Polished Chrome for the other. Both arrived well packaged, very well finished and exceeded both both our's and our client's expectations. A great resource for offering my clients something unique and different from the standard Wedi drain options. Will order from again!”
“My hot side bathroom sink valve was leaking. I went to all the big box hardware stores. They asked me what brand my faucet was. We bought the home 23 years ago!!!! Nobody could help. I finally remembered PWO from a prior interaction. The lady took one look at it, and immediately identified it as a valve stem from a Company that went out of business decades ago. Through cross referencing and knowing that other Companies have taken over making parts that used to be made by now defunct Companies, PWO was miraculously able to supply me with that almost impossible valve stem to find. Getting that part saved me a fortune in what I thought was going to happen.......buying all new faucet hardware and having to hire a plumber to fix my dilemma. PWO is THE go-to for your plumbing needs.”
“Kitchen Medic remodeled our kitchen 6 years ago so when it was time to remodel our 2 bathrooms we did not hesitate to call Joel and start the process! We couldn't be happier with the results, same beautiful work, great crew and jobs completed in a timely manner. Special thanks to Dan, an amazing job of tiling both bathrooms. He answered so many of our questions and gave us great advice. Quite a craftsman! Mario's beautiful painting and texturing was superb. Alberto is the man! He can do everything and anything! Axel's fabrication of the vanity tops was perfection. Javier, Eli and Sam started the project with a bag and made sure our home stayed cleaned and protected. And last but not least, thank you to Alyssa. She kept things moving and checked on the project regularly. When we wanted to add things to our project she worked it out for us. We were informed frequently on the next steps. We now have an updated, beautiful and well functioning home thanks to Kitchen Medic!”
“Usually purchase my stuff in Corona and love the staff there but occasionally I need to go to Ontario and each time I have found them very knowledgeable and extremely helpful two thumbs up .”
“Saw their curved shower door in a new camper and immediately wanted it for my rig. Did some digging and found SEA was the manufacturer. Emailed their customer service address and worked with Traico who was extremely helpful in my purchase of the entire door and an extra curtain for the future. Pricing is very fair and the quality of their products is top notch. Far superior product to the roll up shower door that came with my camper. Thank you for great customer service and a quality product!”
“I have been looking for a part all over town for the past two weeks. I should have come here first.
I was in and out in 5 minutes. Customer service is spectacular!”
“I had a great experience today at this business. This was my first time at Ferguson and i was looking for a shower valve cartridge. The staff there were friendly and helpful. I made a mistake by going to Home Depot first where it’s impossible to find anyone to help you. If you need some personal assistance, consider this place over the big box stores.”
“I love coming to Williams-Sonoma…the store is super clean and very well organized! I go there to buy kitchen gadgets to make cooking or baking easier! They also have really nice plates and holiday items. This time around I ended up getting a pair of oven mittens. I’ve also ordered online for grinch items, which are super cute! Customer service is always nice when I’m there, so no complaints there. I always have a great experience coming here!”
“Awesome company.
They are always willing to help me. I walk in there and they give me the customer service that you would expect.
Always treating us with respect and always taking time out to make sure we have everything right. They are pretty much hassle, free and always willing to go the extra mile to make sure everything is right very transparent. They are not hiding anything they do no hidden fees no hidden agendas. They are great company.
Excellent product quality and their showroom is awesome. All your questions would be answered, and all your needs would be met.
Linda is a great help and Ashley is always there willing to get us what we need.
Definitely the cabinet And Granit Company to go to”
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“Izzy's Granite is an excellent solid surface fabricator and installer. I have been using them for a few years now on all my jobs requiring solid surface.(Granite, Quartz, etc.) Top notch quality and knowledge - you won't be disappointed.”