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“I tried going to the store across the street by Albertsons. Nobody could be bothered to help me start up and set up my insurance replacement. I come here to the store next to Ono and Chick Fil A and Joe helped me out fast and was very pleasant to talk to. Thank you good sir for being so quick and helpful”
“Went for a replacement screen protector and was instantly greeted and they took care of my phone and explained the policy of and when I need a replacement in the future for a nice low price… great customer service and attention to detail.”
“Very happy with my upgrade here. I have been locked out of my apple ID for months not only did anais tackle that situation and resolve it she was also able to get everything restored onto my new phone. Really grateful for my experience and would recommend this store to everyone!”
“My phone wouldn’t turn on and I went to Apple and they said they couldn’t do anything, and I was gonna lose all my information and the owner of the store said he could take a look at it and within three minutes my phone was up and running without any major repairs or data recovery! I was so happy. They’re gonna get all my future business.”
“I was not only helped here with my new phone but given the best advice to get the best deal. Thank you anais for all the help you saved me alot of money and gained a forever customer”
“Jo was very helpful today . I lost my phone and he helped me with many questions that I needed answered . So helpful !
Thank you 🙏”
“Jason was super friendly and insightful from the start. He helped me save money as well which was what I was trying accomplish and I appreciate his time and effort. Thank you!”
“My son and I went in for screen protectors. Two $20 items. Johnson didn't have them, but he offered to order them. When they came in he texted to let us know they were there and to come in at our convenience. The installation only took a few minutes and he did a perfect job. I highly recommend Johnson. Great communication. We will use him for all of our cell phone needs in the future!”
“I am extremely happy with how smooth the process was to switch over to Verizon. It is all thanks to Josh who went above and beyond to guide us through the entire process. He made it easy to make the decision to join Verizon. He explained everything thoroughly and was extremely patient with answering all our questions. I will definitely recommend Verizon to all my family and friends because of his incredible service.”
“The ladies at the store were excellent. Comma they were kind, understanding and helpful, and they had a lot of patient, particularly with a guy that does not understand technology very well. Overall it was a great experience,
Edgar Aguilar”
“Walked into the store and had the privilege of speaking with Jeremy. His customer service was outstanding — very attentive, professional, and kind throughout the entire experience. If you’re in the area looking for a new phone, I highly recommend asking for him directly. He takes his time, explains everything clearly, and works hard to get you the best deals possible. Great experience overall.”
“Amazing experience with Deja R.!!
She is polite, friendly, professional beyond her years, knowledgeable and goes the extra mile to make certain that all the customer's questions are answered. She is truly an asset to AT&T !!!
Debra Moore Tracy”
“Reactivated my phone. Daniel helped me out with doing so. Wasn't pushy on add ons just a single recommendation from time to time but didn't over do it like a sales man which was nice. Had to get a new number which sucked but overall the experience was simple and easy and Daniel helped make it that way”
“Bri did amazing helped me get a new phone nice price everything included with multiple people in the store, you killed it bri thank you so much. Best boost in town!”
“I came to leave a five star review about Edwin because wow I haven’t had such stellar customer service in a very very long time until today. He met me in a very vulnerable and emotional state with a tricky phone situation at hand. He not only was so helpful and kind but he made me feel less anxiety about everything and made sure he could find options available within my budget. He didn’t make me feel like I was an inconvenience and was so well and soft spoken: I haven’t had a great customer experience like this in a long while and I pray he is getting recognized for his hard work. Thank you for everything Edwin.”
“I would like to recognize Noah for going above and beyond the call of duty. He is, without a doubt, the best and most helpful customer service representative I have ever had the pleasure of working with.
From the moment we walked in until everything was completely resolved, Noah was there every step of the way. He was professional, patient, knowledgeable, and genuinely committed to making sure we were taken care of. His outstanding attitude and dedication made what could have been a stressful experience incredibly smooth.
Noah's exceptional customer service deserves to be recognized. He is a tremendous asset to your team, and I truly appreciate everything he did for us. Thank you, Noah—you were awesome!”
“Great price on my iPhone13! But make sure you remember to write down or ask for your PIN number. I forgot mine and now, Metro tells me that I need to travel back to the same Metro store I originally signed up at (which is far from me now) and reset my PIN there specifically.”
“Also only leaving this 5 star review because Jenny is the best. Metro customer service is awful and super sketchy as my account has been unknowlingly accessed and changed without authorization even while on the phone w metro however Jenny took the time to ensure I was taken care of.”
“Very quick and friendly I came to get my screen protector and they gave me life time warranty
If you need any repairs or accessories go talk to Bryan he is the most help”
“We visited our Verizon Store today. We were helped by Bryan, who took care of our telephone issues; He was very helpful, efficient and quick to answer all our questions. He offered the best information and answers to us; Very profesional, kind & respectful. He is a great asset to VerizonJim & Maria CHARBONEAU”
“I came to this store because I had a bad experience at the store in Pomona, but the young lady in this store turned my experience around. I bought a new phone and she convinced me to get auto pay. This you so much for your help Denise”
“Frias is wonderful he helped us when we were looking for phones. He also fixes all of our issues we cannot fix on our own. My boyfriend couldn't figure out what app was advising too many adds and how to clean up his phone. He went in and this guy help him so quick and he is super friendly.”
“I cane in because my messages app disappeared. The staff here helped me recover it as well as taught me how to navigate the changes that were happening on said phone. They were very patient and even offered me a new program so I upgrade my phone in the future. Thank you to the young lady Erica for helping me through all my troubles. I'll definitely be returning here when I need a new phone.”
“My receipt says that it was Alexis that helped me, but it was really a male that helped me anyway he did a great job for me helping me save some money on my purchase today they were all very friendly and eager to help”
“Good service and is at a cheap price. I needed to replace my phones screen, and it would cost 300 min. At other places. They said they would do it for 280 or less, and recommended me to buy a new one anyways”
“Owner was very helpful and kind. I have had my camera lens repaired here a few times now and the service is always quick and professional. Prices are fair and the owner is very knowledgeable. I appreciate the kindness I have received from here. I will be returning if any of my devices need fixing. Would highly reccommend.”
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“Abimael was very professional and understood exactly what I needed which made my time there quick and efficient while we had a nice chat. Positive experience. I greatly appreciate him expertise.”