“I am extremely happy with how smooth the process was to switch over to Verizon. It is all thanks to Josh who went above and beyond to guide us through the entire process. He made it easy to make the decision to join Verizon. He explained everything thoroughly and was extremely patient with answering all our questions. I will definitely recommend Verizon to all my family and friends because of his incredible service.”
“The ladies at the store were excellent. Comma they were kind, understanding and helpful, and they had a lot of patient, particularly with a guy that does not understand technology very well. Overall it was a great experience,
Edgar Aguilar”
“Amazing experience with Deja R.!!
She is polite, friendly, professional beyond her years, knowledgeable and goes the extra mile to make certain that all the customer's questions are answered. She is truly an asset to AT&T !!!
Debra Moore Tracy”
“Reactivated my phone. Daniel helped me out with doing so. Wasn't pushy on add ons just a single recommendation from time to time but didn't over do it like a sales man which was nice. Had to get a new number which sucked but overall the experience was simple and easy and Daniel helped make it that way”
“Bri did amazing helped me get a new phone nice price everything included with multiple people in the store, you killed it bri thank you so much. Best boost in town!”
“Also only leaving this 5 star review because Jenny is the best. Metro customer service is awful and super sketchy as my account has been unknowlingly accessed and changed without authorization even while on the phone w metro however Jenny took the time to ensure I was taken care of.”
“My receipt says that it was Alexis that helped me, but it was really a male that helped me anyway he did a great job for me helping me save some money on my purchase today they were all very friendly and eager to help”
“I cane in because my messages app disappeared. The staff here helped me recover it as well as taught me how to navigate the changes that were happening on said phone. They were very patient and even offered me a new program so I upgrade my phone in the future. Thank you to the young lady Erica for helping me through all my troubles. I'll definitely be returning here when I need a new phone.”
10AM - 7:30PM
1339 East 4th St B, Ontario
Mobile Phone Accessories
“Frias is wonderful he helped us when we were looking for phones. He also fixes all of our issues we cannot fix on our own. My boyfriend couldn't figure out what app was advising too many adds and how to clean up his phone. He went in and this guy help him so quick and he is super friendly.”
“The Verizon representative who assisted us today was incredibly diligent, and knowledgeable. He explained the differences between each phone plans so we were able to make an informed decision we are happy with. Overall, we had a very positive experience.”
“Manuel was very helpful and patient, made my experience extremely easy and fast. Was very impressed how easy upgrading my phone from the iPhone 11 to the 17th was and now I wish I had gone in sooner it used to take a long time but things have definitely changed and technology has made many advances.”
“There's a guy that works at MetroPCS in Ontario his name is Elijah and every time I come in here and I have a problem with my phone or my bill or something Elijah's right on it and he always corrects it just like right now I was switching over my mother-in-law's phone and she couldn't get her pictures or anything and he fixed it he took the time took a half hour to do it but he did it this guy needs to raise her to be put in a position of customer service for sure”
“My husband is an over the road truck driver who needs to have his cellphone at all times especially to make his money. His phone stopped working and he went into this T-Mobile store and the Sales/Customer service representative Maritza went beyond to assist him and make sure he left with a working phone. We appreciate your great customer service and hope everyone at your location has your customer service skills. Thank you !”
“I called to ask if they had a screen protector for my phone. He said yes, I asked what time they closed and he said 7pm. I told him I was in my way and if he could wait he said no problem. I called at 6:45, now that is what I call Customer Service!!!!”
“My phone wouldn’t turn on and I went to Apple and they said they couldn’t do anything, and I was gonna lose all my information and the owner of the store said he could take a look at it and within three minutes my phone was up and running without any major repairs or data recovery! I was so happy. They’re gonna get all my future business.”