Verizon is a leading provider of mobile, 5G home internet, and business solutions. Customers can visit the Upland store or shop online for a convenient experience, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. While some customers have had mixed experiences, the store's staff, such as Sergio, Diego, and Candice, have been praised for their exceptional customer service. Sergio was noted for his empathy and troubleshooting skills, while Diego was described as the "best" in providing smooth and satisfactory service. Candice was also highlighted as the "best employee" for her assistance in activating a ported line. The manager, Christian, also received positive feedback for his ability to accommodate last-minute appointments and provide a pleasant experience with the help of employee Jay. Overall, Verizon strives to offer a wide range of products and services, along with a commitment to delivering exceptional customer care at their Upland location and through their online channels.
I had such a great experience here. Every single time I walk in I am instantly greeted. The staff is so friendly and attentive. I love the environment. The store is clean and organized. I was recommended a watch for my mom. I’m so happy they resolved my concerns. This is my go to place. Best service ever!
August 2026
Raul was excellent! He fixed our problem quickly. Also he has a very sweet personality. A great representative!
August 2026
Melina and Jackie were amazing! They’re the best! I’m very Thankful! 🤩
