Granite Expo offers a wide selection of cabinets, granite, stone, slabs, quartz, and tile for kitchen and bath projects. Customers report very pleased and exceptional experiences with reasonable prices and great prices. The process involves walking around to look at products independently. Several associates assist during the quote and selection process, with some noted for being very patient, informative, professional, and knowledgeable. They help with detailed measurements, correct customer-provided details, keep budget and style preferences in mind, and recommend changes for a better aesthetic look or to optimize the layout. The manager ensures jobs are done in a timely and professional manner. Installers and contractors work very industriously, show up on time, communicate throughout, and complete installations quickly, sometimes in just over a day. Delivery is efficient. However, customer service experiences vary. Some customers report poor customer service, noting that no one greets you or offers help until you go to the front desk. Others highlight great customer service, attention to detail, and helpful associates who are pleasant and assist diligently, even with specific part searches. Overall, many customers are happy with the results and highly recommend Granite Expo for renovations.
