Old Navy is a popular clothing store offering a variety of options at affordable prices, especially during sales. Shoppers appreciate finding clothing that fits well, such as pants for taller children, and enjoy the convenience of online shopping and in-store pickup, which often provides even better deals. However, some customers have experienced issues with sales discounts not being honored at checkout, as cashiers sometimes do not verify sale signs or offer to confirm discounts, leading to disappointment. The store’s organized layout makes shopping easier, but customer service can be inconsistent. Some staff members are friendly and helpful, creating a great shopping experience, while others are young, inattentive, and gossiping, which can be off-putting. The clearance section may also be unappealing to some, and overall, the shopping experience varies depending on the staff.
I am so disappointed with this store . We looking the hours operation before go there Saturday 9:30 pm . We are ready to tried the clothes. A male employee told us “we are closing the fitting rooms in 2 minutes. We have too much clothes to put away”. This was 8:30. I would like to know what are the hours then ?
January 2026
Not a huge selection like I am used to. I have not been in years and there is not a lot of stock. The clearance sections take uo the whole back half of the store and I did however find those areas well organized.
