Travis Credit Union is noted for its excellent, professional, and friendly customer service over many years, with members reporting no complaints and finding it a steady, reliable, and superior institution. While a recent high-rate CD offer featured a fast online application, funding it was problematic due to unclear processes and inconsistent employee instructions, requiring multiple calls. Ultimately, visiting a local branch provided the best service to resolve the issue, despite initial frustration.
Convenient location. Lines are short and the team is always friendly.
August 2023
I've been a customer with Travis Credit Union since 2008. I have never had a reason to be disappointed. Excellent service. All staff that I've had the pleasure to meet have been professional and friendly.
January 2023
I've been a TCU member for maybe 20 years. I have no complaints. TCU has been a steady reliable credit union for me with fantastic customer service. I've been a customer of Bank of America and in an honest comparison TCU is definitely superior to BofA.
