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February 2024
This 5* review is for Vanessa A. Not only is she super helpful and knowledgeable at her job. More importantly, she is a kind individual, and she helped me deal with a very difficult situation that another banking institution was putting me through. She is a sweetheart, and I will always be grateful for her thoughtfulness.
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February 2024
Predatory, doesn't honor incentives for opening an account...
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May 2023
I would refrain from going to this bank at all costs. Terrible customer service and it is very clear they all don’t enjoy what they do for work. Their customer service is a direct representation of that. As someone who actually worked for Bank of the West previously, it is extremely sad to see a branch this poorly run.