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“Jennifer helped me solve my issue early this morning.She went out of her way to assist me, an 82 year old man to carry my battery. Customer service at it's finest. Thank you very much, Sonoma Blvd, Vallejo, Ca. store.”
“I needed a New Battery for my Car and my iPhone so I checked out Batteries Plus for their latest update battery and they were Quick, Efficient, and Reliable too take care of my battery issues in a timely manner. I also would highly recommend them for anyone looking for a New Battery!”
“Thank you Trina!I needed a new battery badly today and it was raining. She had a very positive attitude with helping get everything situated. She helped me replace my car battery and was able to answer all questions I had. She is super personable and helpful. I enjoyed my experience. She also let me watch her do everything step by step and told me what each part did.”
“Basically, I like shopping for my car needs at O'Reilly's. Their prices are a little cheaper than other car parts store. I found 1 item I was looking for. The other item I needed they didn't have, even though online it said the specific location I had went to had it. So I called another O'Reilly's close by and they had just a few of the item that I needed. So he put it on hold for me.”
“My car battery died and I decided to call O'Reily Auto Parts on San Pablo Ave today. Joseph answered the phone on the second ring and I was so excited. I asked if he had the battery for my 2011 Camry, and he went and checked and he did. He quoted me 2 options over the phone....one at for a 2 yr warranty, and the other a little bit more expensive for a 3 yr warranty. Joseph did not pressure me to purchase the most expensive one. Seeing that it was only $20 more I opted for this instead. Overall a very good experience shopping at this store. I'm taking off 1 star from my rating as I'm not sure if they would have replaced the old battery with the new one for a fee or complementary. Anyways my husband was with me and had all the necessary tools to take out the old battery and replaced it with the new one. I would also like to add that this store is very clean and well organized, and staff is very welcoming. I highly recommend this store for your auto supplies needs.”
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“I was helped by Michael "Mike". A Kind young man. Despite the rain he stood outside with me trying to figure out the problem with my back lights. He did some troubleshooting to narrow down the problem. He knew what he was talking about. He was honest about what I did not need to purchase. He gave me a referral to a shop that could help. Thank you Michael.”