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Open 24 hours
2653 Wilart Dr, Richmond
Internet Service Providers
“Jim is great. He runs Brand-X super professionally and has a deep understanding of network setups and concerns. They piggy back off ATT, so you do have to worry about ATT being spotty and shafting bandwidth lessees, but this is the case with many of the big companies too (many just use the others' infrastructure in a given place). Billing is honest and accurate, and services is second to none. The only reason not to use Brand-X is if you need guaranteed uptime like a business line, but otherwise they're the best in the Bay!”
“Visited the Hilltop location on a weekday morning. We were expecting some problems after having difficulties using the Xfinity website. However, we were pleasantly surprised!
Customer service was excellent! The associates were friendly and helpful, with no waiting. We were able to exchange our equipment without hassle. (The secondary TV box and remote needed to be upgraded.)”
8AM - 5PM
Napa
Internet Service Providers
“Thank you Ethan Temple for your help to get us set up with Sonic Internet. I've been so impressed with each person I've worked with at Sonic and Ethan was respectful, efficient and made sure to double check the job was done to my satisfaction. Thanks for all you do.and another shout out to Mr. Lightfoot for his fabulous help and excellent salesmanship.. great and knowledgeable worker who really knew his stuff!”
“I went in to purchase prepaid internet. The rep Luis is very helpful and resourceful--and honest! His excellent customer service skills are worth shopping here for all your communication and entertainment needs.”
“i was desperate for phone help and visited this store today. although the tattooed manager did all he could to solve my issue, and couldn't, it was because i am not a t mobile customer. thanks for trying!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“I arrived at 11:20 am with no appointment scheduled, and was greeted by an extremely friendly and helpful representative named Clifford Brown. I explained what needed to be accomplished in this visit and explained I only had a short time to spend there. Clifford accepted the challenge with zero hesitation. During the process of getting things sorted out, Clifford found me a couple of great promotions and worked hard to get me out of the store within the hour. This was hands down the best experience I've ever had at a Verizon store. 100% happy customer here. I truly hope Clifford feels valued as an employee and is compensated fairly at Verizon. Thanks again, Clifford!! You made my life so much easier today. I hope you pick up that bass and continue to make music.”