“This is by the far the most helpful and knowledgeable staff! I want to thank them for their help yesterday. Especially James, he went out of his way to assist me and thought outside the box to get me what I needed.
I was traveling this week and dropped my phone in a pool, went to a few other locations nearby where there was no help or effort made to assist me. Other locations shoved me off to a 1-800 #. But when I walked into the Vallejo store they were welcoming and made time to understand my situation and worked with me! Keep up the great and awesome customer service!”
“Excellent customer service every time I go in there. Had a complicated thing going on with my mothers account and the gentleman that works there help us resolve it. Very easy to deal with at this store and they offered great promotional discounts.”
“(Translated by Google) I liked the attention Jannia gave me, very patient, even though she was busy with the clients, she helped us all, thank you very much! I would definitely go back to this store(Original)Me gusto la atencion que me dieron muy paciente Jannia apesar de que estaba ocupada con los clientes a todos nos ayudo muchas gracias.! Definitivamente volveria a esta tienda”
“I can't say much about this store itself. But I will be talking about my experience with switching to cricket wireless. It is amazing! I am so happy now. I have 3 lines with them and I was able to move my phones to them. I can't recommend them enough. Very happy customer!”
“Have always gone to this store to get my new phones, just got the s24 yesterday and had to have it same day shipped to the store, the clerk waited and set up my phone for me way past the end of his shift!!! These guys are great and I will always continue to go here for any phones needed.
Thanks you again Hassan”
“They did fix the issue of the charging port not working (which is I why came there in December 2024). But when I got the iPad back, the iPad touch screen didn't work in some parts.
The videos show the ipad's touchscreen not working. The photo shows the ipad charging.
The guy there tried to convince me that the entire touch screen did actually work when I brought this up to him after getting the ipad back. I ended up just going home after. :/”