Credit Unions in Van Nuys, CA

“Having been a customer for at least 4 decades with LAPFCU in Van Nuys CA, I have yet to take the time to thank their exceptional employees; this particular recognition is for Eileen. Eileen has been supporting us for a considerable amount of time; every encounter has been a 5-Star experience. She is always knowledgeable, personal, and professional. Thank you so much, Eileen.”

“December 2023 Van Nuys Branch. Five stars highest rating out of five stars no problem. Jessica and her Branch Manager and co-workers always treat me kindly and are always super helpful and courteous as well as being super efficient. The employees at this branch create good will for your company which is a tangible asset. Happy Holidays to all and Thank you for the great service. From long time customer Walter Tribe in Sylmar CA USA .”

“Los Angeles Federal Credit Union employees' are the best, especially Credit Union Representative Benjamin Hinton's overall services during the years I've been with LAFCU. Benjamin Hinton has been ?% compliant concerning my American With Disabilities Act(ADA) Reasonable Accommodations.First and Foremost it's obvious that Benjamin Hinton treats all LAFCU customers with his utmost sincere attention and assistance. This commendation notice is long overdue concerning this employee, "Benjamin Hinton, a man of dignity and unbending principles"Thank you sincerely Benjamin HintonRespectfully Edward L. Gonzales ???”

“I don't normally do reviews or even go into detail when I do. But I have to highlight a delightful interaction I had today.1st let me start by saying I only use this location for thier ATM. I had previously really negative experiences with the employees here. Today was different when I pulled up I saw a young man cleaning the stairs an atm area. Like literally he had a bucket and a broom cleaning the stairs. I asked him was he trying to kiss up to his boss and he laughed saying his boss wasn't in the office today. So I asked him why do it ?.... his response was he has pride where he works. This blew my mind! I spoke a bit about my bad experiences at this branch and he told me that's why he was hired to change the perspective. He gave me his business card and told me to fill free to reach out whenever I have questions. There was no pressure at all, it felt like i was talking to a old friend. Delbert I will be coming to see you soon an open an account you rock! I hope this reaches his ceo because I did try to recruit him lol. Priority 1 I like the shift from all my other bad experiences”