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“Very very conscientious help and goes over and beyond to assist all customers. Very upbeat and efficient assistance in all areas of financial needs for all my friends who have been with Actors Federal Credit Union for many years.”
“Ume is an exceptional Credit Union and I’m stating that as a person who has worked with 3 different banks and 2 other credit unions for both my personal and business accounts. I stopped my search for others after I came across Blanca at Ume, who had made a great deal of difference for me through her friendliness, attentiveness, problem solving ability and how fast she was able to get everything situated. I’m so lucky to meet Blanca / Ume and I appreciate them for helping me with both auto and personal loans with very reasonable rates and terms. I’m extremely satisfied.”
8:30AM - 4:30PM
175 E Olive Ave, Burbank
Credit Unions
“I love UCSCU!! My husband has been a member since the early 90s. I joined his accounts when we got married. Our kids joined as they got old enough to need their own accounts. Our youngest got a great rate on a car loan and it was super easy. We always get excellent service and we are treated very well whenever we come in. Several times I have called with a question or an issue and the staff helps me without ever treating me like an inconvenience. I love the way online services have grown over the years. I appreciate being able to zelle my rent payment and receive zelle transfers from my kids for the shared phone plan. Being a non employee, I will always miss visiting the actual Universal branch (employees only now) but Burbank has never let me down and I understand this change came from the company and not the credit union. Thank you UCSCU for being SO MUCH better that all of my previous banking experiences and giving us the resources to teach our children about banking in a safe, welcoming space!!”
“I needed a copy of an old check to prove I made a payment and was having trouble using the app. I went in to the branch inside the John Ferrero building and Nadia Vallecillos and Angel Rodriguez were amazingly helpful. Not only were they able to obtain the copy of the check, they did so after going above and beyond an effort I was expecting. The level of professionalism and kindness they showed while I was stressed out will not be forgotten. They deserve a billion stars. Thanks Nadia and Angel!!!!”
“Came in through my credit union, a sister bank of POLAM. Surprised to see such gem in Los Angeles. Small bank, quiet, clean, and very professional. Strong sense of Polish community pride. Kudos to all the ladies working at this bank.”
8AM - 5PM
16150 Sherman Way, Van Nuys
Credit Unions
“Having been a customer for at least 4 decades with LAPFCU in Van Nuys CA, I have yet to take the time to thank their exceptional employees; this particular recognition is for Eileen. Eileen has been supporting us for a considerable amount of time; every encounter has been a 5-Star experience. She is always knowledgeable, personal, and professional. Thank you so much, Eileen.”
“My experience with Liz Gonzalez was truly a one of a kind. She is beyond professional, kind, super responsive and simply a delight to work with. She helped me refinance 2 motorcycles and 1 car in 2 days. Everything was set up on the app ready to go. This was by a long shot the best banking experience I have ever had in my 45 years on this planet.”
“I went in and usually credit union sounds intimidating and my girl Trisha was very very informative and kind. ( great outfit and personality I must add)They have awesome music too. I strongly recommend this location as a proud sag member.”
“I had the occasion today to visit this branch as I did not care for the lack of courtesy that I got from my normal local Burbank branch. Straight away I was greeted with 23 ounces of respect and courtesy via a sincere how may I help you today? From this branch manager to his agents whom listened to my needs and took action to give me an update via a foreign collections matter. I left with a smile on my face knowing that they will follow through:) Easy to find parking, pleasant staff and again I was treated with a degree of courtesy which one would hope to get from their bank and where they've done business and or held an account for as long as Ive been working in the television and film industry. Looking back this same branch gave me my first loan way back when I was a runner for Epic and Vision Films in the 90s. Thus I have but good things to say and good thoughts to think of this branch and the sincere service they provide.”
“Henry Aragon that works at Van Nuys Branch was very polite, friendly and well communication.He cares about his customer and he was very professional and quick at his job.He did a great and fast service to our family today.I want to thank you the branch manager to have this good well trained employees.”
“I had a great experience at LAFCU downtown office this morning All staff were welcoming, professional yet personable. I met with Mr. Gonzalo Torres. He was very knowledgeable and took the time to explain things to me. He was patient and thorough. I really appreciate the staff there.”
“I can't say enough good things about my experience and California Credit Union and the Branch Manager, Richard Cowell. I have accounts in a number of large banks in the area and have always had problems when I need help. There is so much red tape and getting in touch with someone is impossible.Richard Cowell has helped me numerous times in the last few months. He is easy to get in touch with and has gone out of his way to help. Whenever I have had a problem, I send him an email and he usually responds within minutes. He just let me know about a great rate on a savings account of 4.75 percent without my money being tied up in a cd. He took care of everything for me and set me up. I really appreciate that you don't feel like a number at California CCU. They are great!”
“This little credit union branch is the best. Perfect location. Secure ATM. Always find parking. Starbucks next door. Staff is friendly and go out of their way to help you. I love giving them my business. Hidden gem. Love them.”
“Technicolor Federal Credit Union and everyone that works there is fantastic. Marina K. and her team have taken incredible care of our family for many years. They truly care about the members and are always accessible by telephone or email. Whether it has been a personal loan, car loan, setting up a new account, real estate question or navigating their site, Marina K. and others standby ready to assist. Our long-term relationship with the TFCU is a treasured one. Indeed, a very refreshing experience each and every time. Thank you, Marina K. Ten stars!”
“I have been a member of Logix since 2011 and I am very pleased. The staff has been friendly, knowledgeale and always willing to assist. I am impressed with their online banking platform- it is user-friendly and convenient. Highly recommend for the saving rates alone.”
“Best team members ! So helpful with all my financial needs from the Manager, bankers , to the tellers. They all take their time to to understand my needs and solve any issues I have had in the past. 100 stars !!”
“Andy Mendez was professional and provided great service , provided me with all the questions I needed and finalize all my paper work in a timely manner. Was very helpful and took his time and assisting me with my case. I would recommended him to anyone I Know. - Mr. Macias”
“Well, Vicky is a goddess. She pulled strings like no one else at year end to provide us with a very time sensitive auto loan check. Forgot to mention, we arrived with only 5 min before closing so she could have threw us out with no issue, but she didn't, she took the loan on herself and powered through a lengthy process in under 40 mins to get us the check. This was above and beyond the call, and for that we thank Vicky and the branch manager for taking care of their members. Reasons like this is why I stay with Partners Credit Union.”
“Delbert was amazing to be helped by! I came in with a lot to handle and He was patient and kind! And not only to me as a customer but to his co workers as well. There was an obnoxious customer that day and he alleviated the situation and was there for his co worker like a leader should be And all with grace and a smile on his face! That truly made me smile and I had no choice to but leave a review! Excellent customer service!”
9AM - 4:30PM
100 Main St #110, Los Angeles
Credit Unions
“2/5/25: Building is nearly impossible to enter. YOU MUST ENTER OFF Los Angeles STREET through the staff parking lot. If you do not know this, you will waste 20 minutes walking around the stupid building. It is infuriating. God help you if you are disabled and trying to do this. Also, they basically just trapped all of their employees in a giant fire hazard, so they will all burn to death because they won’t be able to leave the building quickly enough, in the event of a fire. Staff at the bank is fine.”
9AM - 1PM 2 - 5PM
209 S Broadway, Los Angeles
Credit Unions
“The tellers Dani, Jasmine and the manager Judith here are the best that you could have working for you and handling your money and affairs! They even go out of their way, to help you, and to make sure, that you leave knowing that everything is alright! I give them 5 stars!!”
“Love love LOVE this credit union! As I read a review before I started mine, I'm just finding out that 7-11 and other credit union atms are surcharge free!I mainly deal with Ashley at the Carson branch and I love her. I always tell ppl "if you don't have a bank account at the moment DONT GET ONE! Credit unions are so much better and more specifically, CCU; you're not just another account number there, they truly operate with your best interest in mind."”
8AM - 5PM
1053 Sunset Blvd, Los Angeles
Credit Unions
“I've finally found a promising Financial Institution. They're always on point, helpful.
Everyone for sure is on the same page. I don't feel like I'm coaching customer support with what I've learned or concluded about the Banking system.”
“Best bank I've ever had. I've been banking here since 1995. They helped me get a small auto repair loan when I was 18 years old and ever since then they've had my back and my business. At Media City they treat you like a valued member. Since 1995 I've used them for multiple auto loans and now my home loan. What I like most about Media City is that they are nice honest people. Especially Jason in the loan department. He tells it like it is and always makes sure that anything you need goes seamlessly. Thank you Media City for being my bank for almost 30 years!-Kristi”
“I'm from a different bank but came here for a deposit and it was very quick and easy, Grigor is super helpful, I'll definitely be back again to make an account here”
“I recently financed my vehicle through
SCHOOLS FEDERAL CREDIT UNION, and I couldn't be happier with the experience. The entire loan process was smooth, transparent, and incredibly fast. The staff was professional, friendly, and took the time to explain every step clearly. I felt supported and valued as a member, not just a number.
They offered a competitive interest rate, and there were no hidden fees--just honest service. I highly recommend Schools Federal Credit Union to anyone looking for an auto loan or any kind of financial service. Thank you for making the process stress-free and helping me get my loan.”
“I came into the Burbank branch with a very specific request for a Christmas gift for a family member, and Jovani Guzman was an absolute pleasure to work with. From the moment I walked in, he was kind, attentive, and genuinely cared about helping me find the right solution. (Bonus points that we shared a few laughs!) He truly came through for me and made the whole process easy and stress-free, getting me exactly what I needed. I can’t wait to gift this — it’s perfect! Huge thanks to Jovani for going above and beyond.”
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“I've been with this bank since I started teaching 50 years ago. Always terrific team and sustainable bank. Helped me with personal finance issues greatly.”