Metro by T-Mobile has generally received positive reviews for its helpful and professional staff. Customers appreciate employees like Kush, who is patient and attentive, providing great customer service even in challenging situations. Tech-savvy team members quickly resolve issues such as defective SIM cards, ensuring fast solutions. Many customers have bought multiple phones and received good assistance each time. However, some experiences vary; one customer found a manager to be rude and unhelpful at closing time, leading to dissatisfaction. Overall, the staff is seen as friendly, efficient, and dedicated, making for a positive experience at this location. Visitors often recommend it for good service and professional help.
My 5 g connection stopped working. The two gentlemen figured and fixed my problem. Defective Sim Card. No questions asked 👍 Great service tech savy.
October 2024
I give them a Four star based on their name but the manager was rude with a strange answer of it's too late to take any more orders. Not sure what she meant by that but the long should not have been that long at closing anyway. Other than that, I would not have been to this location, as my needs we better served elsewhere.
July 2024
When I walked in Yousuf welcomed me and was very helpful and patient ? Thank you for your service!
