Metro by T-Mobile offers prepaid plans and 5G phones with staff noted for excellent service and attention. Reviews describe employees as friendly, helpful, sweet, patient, polite, and welcoming, providing amazing support and great information. Staff are credited with walking customers through plans and solving problems. However, significant issues are reported with the residential internet signal, described as terrible with frequent loss of service. The location's parking lot is also noted as a problem, lacking enough spaces for the business it brings. The store provides unbeatable prepaid plans with unlimited talk, text, and data from brands like Apple, Samsung, and OnePlus.
Great experience at Metro by T-Mobile. Katherine was very helpful, friendly, and made the whole process easy. She answered all my questions and provided excellent customer service. Really appreciate the help!
January 2025
This location closes at 7:30 p.m. on Thursday, not at 8:00 on the dot as others
May 2024
Katherine is always nice with me, she always finds a way to help to resolved my needs every time I come thank you.
