Priority One Credit Union is a business that has received a mix of reviews, highlighting both positive experiences and areas for improvement. Many customers praise the staff for their kindness, patience, and helpfulness. One employee, in particular, is commended for excellent customer service, showing patience and leadership even during challenging situations. Customers appreciate staff members who are friendly, genuine, and take pride in their work, creating a welcoming environment. In one instance, a staff member's dedication to cleanliness and pride left a strong positive impression, helping to change a customer's previous negative perception of the branch. However, some reviews mention concerns about wait times and the need for more tellers to improve service efficiency. Customers suggest having multiple tellers available to handle busy times and emergencies, emphasizing that good customer service is crucial for a positive banking experience. Overall, the branch has made noticeable improvements, and many customers feel more comfortable and satisfied with the service they receive, especially from staff like Delbert. The business is appreciated for its friendly atmosphere, but there is room for growth in staffing to ensure faster service for all customers.
