Post Offices near Van Nuys, CA

“Only 4 stars because of the long wait ( 1hr outside, about 2 inside just waiting) but know that I did not have an appointment. Staff was extremely knowledgeable, helpful AND friendly! (Though tired, they're dealing with a lot).

1. Make sure your documents are COMPLETELY filled out BEFORE coming. If not I guess do it in line outside but bring a clipboard or something to write on. They do have a LIMITED supply of paper applications and they run out so that's why they recommend coming with your own.
2. Be prepared to wait. Bring water, headphones, a portable charger for your phone, a book, playing cards, whatever. You're gonna have to kill some time. There is AC inside and god bless them a fan (and it's hot) but there's an outside area with tables should you brave the heat (some of them have umbrellas so it's not too bad). One lady brought lunch with her. Queen.
3. Be prepared to STAND too. There aren't enough chairs. Wear comfortable shoes.
4. There are NO public bathrooms.
5. There are vending machines that are cash/coin only. Not sure if it's expensive but at least those are an option.
6. There was a fruit vendor near here and that fruit looked glorious in this heat so BRING CASH and support your local vendor.

All in all, my partners appointment only took him like 5 mins lol. Other people's seem to take way longer.”

“Came by on Wednesday last week and they helped me out so quickly and both staff members were really nice!! Have a nice conversation as well I recommend coming here for anything!! This one and San Fernando usps will be a favorite! I’ve had my far shares to the closest one to me which is Pacoima and they were terrible and rude but now I know where to drop off my stuff at :)! Thank you”

“Excellent Service at Westwood USPS

I am absolutely amazed by the service at the United States Postal Service in Westwood. Every single letter I send from this location reaches its recipient without any issues. In the past, my mail would often get lost when sent from other branches, but here everything works flawlessly!

The staff are wonderful — always friendly, knowledgeable, and ready to answer any questions. They work quickly and accurately, and they know exactly when to suggest additional services. Everything here is just perfect. Thank you!”

“OMG the 4930 Balboa Blvd, Encino, CA 91316 post office is so amazing it's much better compared to the damn Winnetka USPS office around the corner of my home were I'm still resolving an issue with a package I assume they lost and is stuck in pre shipment after mom dropped it off for me the staff is friendly and amazing and I love the place so clean and tidy if you live near by just do it go to that office drive the extra mile for great service don't get disappointed by stupid customer service the post office I mention above my review is worth it a great place”

“When ever I went here to ship a package ? I would make the line, not super long but there's a line. One day I was in the line and one of the workers was asking if anyone had a QR code and I did and he told me that I didn't had to wait in the line, that I can do it myself on the self help machines. He showed me how to use it and now every time I go I just scan my QR code and the label prints out I Put it on my package and all done.”

“If I could give 15 our of 5 stars I would: for TUAN! I was there to mail a small package priority. The standard priority boxes weren't the right size, so Tuan customized a larger box to fit my item. He then put it in a priority envelope that was actually slightly cheaper than the box price-- hooked me up. I was having a rough day (tears leaking out despite my best efforts) and though he never said a word about it, he showed me tremendous care, compassion, and gentleness in a moment where I needed it most. He also xeroxed the address info I had on the original box and then just taped it on the new packaging, so I wouldn't have to step aside to rewrite it all. It's like he knew that would be a lot for me in that moment. He not only showed excellent customer service, but incredible humanity-- such a rare quality in this world. Tuan is an stellar human being and deserves all the praise!!! Oh, also, my priority package got from Burbank to Jersey in A DAY AND A HALF!! So Tuan also worked some magic to get my package in the fast lane. <3”

“Never crowded, always helpful, which is saying a lot for the USPS these days. Whenever we have the time to drive a bit farther to drop off a package, we stop here.”

“I had to send out a few small items and received truly outstanding service from start to finish. From choosing the right box to packing, creating the shipping label, and final payment—everything was handled quickly, professionally, and with a smile. Thank you so much!”

“The Encino Post Office operates with a level of consistency and efficiency that’s increasingly rare. Under the management of Alfonso, the branch is well-organized and runs smoothly even during busy hours. Wait times are generally short, and the staff appear well-trained and focused on keeping things moving without unnecessary delays.

Alfonso maintains a visible presence and seems actively involved in daily operations, which likely contributes to the overall professionalism of the team. The counters are staffed appropriately, lines are managed efficiently, and any questions are handled clearly and without confusion.

It’s evident that this location benefits from strong leadership and attention to process. Compared to other branches I’ve visited, the Encino location stands out for being clean, orderly, and consistent. It’s a reliable place to take care of postal needs without hassle.”

“I took my friend who has some difficulty due to a previous stroke. She had concerns about her mail box security at her home address and we went to inquire about a PO Box.
Sterling was so accommodating and made the process easy for her to understand as she gets confused easily and sometimes needs a little more time to process information. He explained everything including the process when ordering/receiving boxes or packages from Amz, Fedx, UPS, as they do not deliver to PO box. Very important to know.
Sterling was patient and reassuring. We both left knowing we made the right choice and Sterling had her back….he truly did.
Sterling is actually Golden! Thank you so much for your kindness, patience & compassion.”

“Such a convenient location, always in an easy in, and out to satisfy your post office needs. Always helpful attendants to take care of you. Tons of parking in the front, side, and back of this commercial center”

“All USPS locations have gone down hill, in my experience, since DeJoy took over. And Steiner doesn’t seem much better — but, this is one of the better locations of all the bad options in this part of LA. I like it better than the one near Fairfax & Santa Monica, as well as the one over on Wilcox. Though this one can be short staffed and the drop off box for packages often sticks, the employees that are here seem nicer than average and the wait often seems shorter. I’ve noticed, too, that packages dropped off here seem to enter the tracking system before packages dropped off at any other nearby USPS branch! Which is important to me.”

“Incredible people working hard here! I go all the time to ship everything from boxes to mail. The ladies are all great and I’ve never had a single issue. Thank you Erica!!”

“Came here bcz it was one of the few P.O.s open on a Saturday. The sweet & professional employee working the counter, Brandy, was the BEST. So repectful, zero attitude, and hard working.”

“The Mail Shoppe is awesome and so convenient close to my home. Big thanks to the friendly staff for always being there for all my printing, copying, shipping, visa photos, faxing needs (yep, some government offices still want you to fax documents to them...crazy right?!)”

“I was dealing with a frustrating situation involving a missing parcel that had been stuck in transit with no updates for days. After getting nowhere online, I came into the branch hoping for some clarity—and that’s when I met Victor, the branch manager.

Victor was not only professional but genuinely helpful and patient. He took the time to listen, pulled up the tracking information, and made several calls on my behalf to locate the package. Thanks to his persistence and clear communication, we were able to track it down and get it moving again.

It’s rare these days to find someone who truly cares and follows through. Victor turned a stressful experience into a positive one. Huge thanks to him and the team at this location—your help made all the difference!”

“I started coming to this post office and I feel comfortable with Marisa. She is very professional and polite and I did a mistake but she helped me to fix it. I just love her attitude. She is great!??”

“I stopped by this USPS office to drop of an Amazon return. I been to the plaza this USPS office is in so many times but never knew there was a USPS here. I found parking easily since this office is in a plaza with many parking spots. When I walked inside the post office, there was no one in line so I was able to walk up and hand my package since everything was paid for already. I got my receipt and left, it was a simple and easy process.”

“I was having a hard day, panicking about everything I had to get done and Brenda helped me. She just went that extra step to make it easier for me. I felt human and cared for. Which hardly ever (if ever) happens anymore. THANK YOU BRENDA!”

“The employees make this location a 5 star one, especially Janice, she is a superstar, the epitome of stellar customer service!
This location is so much cleaner than many other post offices.
Parking spots are sparse, but there are a couple of large parking lots nearby and the streets have parking too”

“I honestly can’t say enough good things about this USPS location. I’ve been here multiple times for different services, and every visit has been consistently excellent.

The employees are incredibly kind, patient, and thorough. They explain everything clearly and make sure nothing is missed. You can really tell they care about doing their job well.

Hands down the best USPS experience I’ve ever had. Huge compliments to the entire team! you’re doing a fantastic job!”

“⭐⭐⭐⭐⭐
Postmasters on Riverside Dr is hands down my go-to for shipping. The two gentlemen there are always super helpful and really know the ins and outs—whether I’m shipping to family in New York or sending packages internationally.

I’m writing this review because they saved me big time. Today, FedEx wanted $180 per package (plus box fees) to ship two large boxes to Utah. I went to Postmasters instead and they got it down to $88.20 per package. Huge difference.

Honest, knowledgeable, and fair pricing. I won’t ship anywhere else.”

“Gina was unbelievably helpful in helping me figure out shipping out my package. I wouldn’t have been able to get it done without her. Never have I met such a helpful individual at any other usps location!”

“This is my second time stopping by. The first one was not good at all. Probably it is because it's almost 5pm and they're closing soon. The male postal worker must be tired and he is not happy to answer inquiries. The second time, I came Friday afternoon. There was a line but it went fast. This lady named Sandra helped me to make the transaction easy. She explained to me in detail the differences regarding the amount of each mailing options. With that, it helped me a lot to decide. I agree with a fellow Yelper - Sandra has been a great. Recommended.”

“online it says they’re open till 4pm but that’s a huge lie. They’re only open till 3pm. I’ve asked them numerous times. Can they please change the times to reflect their actual hours online and they just look at me like I’m an alien.”

“I recently sent important documents via registered mail from this Post Office, and I'm thrilled with the experience. The staff was meticulous in handling the paperwork and ensuring my package's security. The quality of their service was exceptional, and the peace of mind I had knowing my items were in safe hands was priceless. This Post Office is my go-to choice for sending sensitive materials.”

“My passport expired and I needed a new one quickly for a trip that I am planning. The USPS in Sun Valley, CA was the nearest location that offered passport services. This location offers appointments & walk-in services from 10am to 11am. I arrived at 10am and waited in line for my turn. I was greeted by Roel, the USPS associate at the front desk with a smile and a good morning.
I had a few questions about the process which he answered immediately and then he took me through the process of renewing my passport. He was professional, exceptionally efficient and thorough. He found a few errors on my application and helped me correct them. He took my photo and suggested the photo that would best complete the passport application and then I paid the fee for expedited service due to my time issues. I had been dreading this task but Roel made it a very pleasant experience and I was finished before 11am and for that I am very grateful for Roel, the Sun Valley USPS passport boss?”

“I wanted a printed and email receipt but didn't get either. I was about to walk out pretty upset but then when I turned around I told her lady at the counter that I really needed the receipt because I paid extra for tracking number she let me go right ahead and printed a receipt for me. Great customer service she was really sweet she was the only one there.. even though there was a line she was very patient and welcoming.”

“This is the USPS location I use most of the time because it’s the closest to my house. The staff are always super friendly and ready to explain anything I need help with. They have a small parking lot that can get busy at times you might have to wait a minute or two or circle back for a spot. Inside, there are only two or three service counters, but the staff work efficiently and keep the line moving, so wait times are rarely an issue. I’ve had to send packages internationally before, and any time I had questions about the forms or process, they helped me every step of the way with a smile on their faces. It’s a completely different experience compared to the Reseda location, where everyone always looks miserable. I 100% recommend this USPS location to anyone in the Winnetka area who needs to send mail.”