Mailbox Centers in Van Nuys, CA

“Exceptional customer service! Highly recommend. Fernando is super friendly, helpful, and resourceful. He seems to always find the solution, unlike other post offices.”

“I have been a customer and had my mailbox for 10+ yrs at this location. I have always received professional and efficient service from the Personnel at this location. In addition, I enjoy doing business with the UPS Store for any printing and/or notary services.”

“Originally went to staples and they couldn't help me with a return (probably because it was several packages). I went to this ups since this was a location option for my return. The line was long but quickly went down. There was only one staff member working and was very calm, quick, and helpful overall. I was very impressed with how helpful and friendly he was. His name was Darrius. He even helped me with my multiple packages return. There was a guy in front of me with several big packages and Darrius was very helpful to him too. Thank you!”

“My wife and I have been using this location for over 20 years. They have consistently been a fair, dependable and clean operation. Rita is a wonderful person and she hires the best. It’s a difficult and demanding job to work there, so employees have to be dedicated. When I read some of the negative reviews, I felt that I needed to address these issues. First, stamps cost more because you are paying for the convenience of avoiding long lines at the Post Office. I think an extra $3 is well worth it. They have kept their yearly box fee at an affordable rate; one of the reasons we have stayed with them so long. Yes, it would be awesome if they could bring back Saturday hours, but that would require enough increased business to pay an employee to work that day. So don’t complain about a $3 surcharge if you want them open on a Saturday. The occasional parking issues are NOT caused by Postal Annex but rather by the bread shop next door. The bread shop clientele are simply a selfish and entitled class of people. They park in front of the stores even when there are plenty of free spaces. They constantly cause parking lot congestion and show zero concern for other motorists. This bread shop does not belong in such a small complex. If they had one ounce of the integrity that the proprietors of Postal Annex have, this bread business would have moved to a larger complex to accommodate their increased traffic. However, if you do find yourself with a parking issue, simply get out of your car, go in the bread shop and announce that the person with X model car needs to move it. They almost always do. Most of them have super expensive cars and are worried someone will scratch or damage them. Just be polite. Do not start a fight over a parking space. So again, do NOT blame Postal Annex for issues caused by a completely separate business. We hope to stay with Rita and her business for another 20 years.”