“Pam was the BEST!!! Probably one of the best car rental customer service experiences I’ve had. I had to extend my reservation and she made the process smooth, easy and seamless. She was very polite, friendly, kind and thoughtful.
She went above and beyond to make sure all the details were taken care of in the easiest and best way for me. She gave customer first service, which is the opposite of what I experienced at the OAK airport and LAX Budget counters. (Those were pretty horrible.). She even proactively searched for a better rate for my extension.
Even though she was busy with customers, she made sure to acknowledge me and apologized for the delay. Very nice and kind service. (Again especially compared to the other counters, where there are very long waits and not nice staff.)
I so appreciated Pam’s stellar service, she totally made my day!!!”
“James at SIXT was super kind and helpful in our rental process. The location relative to LAX was super convenient as well - we had to wait long lines before at LAX but not here.
The car we rented was clean, fuel efficient and perfect for our needs. Return was super easy and there were no surprise fees. Would 100% rent from here again.”
“Renting a car can be stressful experience. This was not the case at Avis Venice. Jiro was extremely helpful and getting me the vehicle I needed for my family vacation. The service was fast, the rental was clean, and the staff made the experience easy for me. Thanks Jiro and staff!”