“Kristopher was very helpful! Gave us recommendations on where to go and help with good spots to park. The car was very nice and a good the price, and very clean! Overall a MUCH better experience then any other car rental I’ve been to.”
“Google Maps is pretty good at showing directions, even though in densely populated areas the directions are a little wrong, but that's okay, overall the Google Maps application is good.”
“Kyre was amazing - so helpful and so efficient and made our rental experience so easy especially with a toddler with me! Very grateful and so happy with our rental would 100% come back and recommend. Thank you so much!”
“Small family business, very friendly and helpful. Walked in with out of state temporary plates, walked out with permanent license plates and my new tags! No complaints”
“The crew at Santa Monica Enterprise on Wilshire is AMAZING!!!! Customer service souls each and every time. They are patient even with high volume and I will always choose Enterprise because of them!”
“Rare to find this level of professionalism and care in a rental company. All requests were accommodated. Seamless, stress-free, and truly concierge service—highly recommend!”
“I am really grateful to this company they treated me excellent the car waooooo impeccable very clean without any detail they took the car to my hotel the young luis very friendly at all times really that my trip went to another level totally thanks for everything they are incredible ?? ??✈️”
“I definitely recommend this location. The employees are very nice and helpful, living 15 minutes away they were able to drop off my rental while my own car was getting a repair at Santa Monica Ford, and when I returned it (which took just a couple of minutes to complete) they gave me a ride to pick up my car. If your car is being repaired at SM Ford this is their affiliated rental car location so have them give your number to Enterprise who will then call you with a discount for your rental.”
“My Customer experience by Brendan was effortless and smooth. He got me into a vehicle that both fit my personality and lifestyle and ensured my comfort and understanding of the agreement. I could do this 100 more times.”
“They have been our family rent a car place for years. The 11th Street office is very quick, nice cars and the staff is always accommodating and kind. They always have the car we want, or upgrade us for the same price.”
“This Avis location is great and the manager in the office is very helpful and polite. I deducted one star because we had a pickup at Noon on a Sunday but were never told that this location closes at exactly Noon on Sunday. We arrived at 12:20. Thankfully our road trip didn’t start until Monday. The office manager helped us get everything sorted the next morning.”
“I have only used Zipcar three times but all three of those times I had little to no issue and the small issue I had was promptly resolved. The issues I have/had are1. There aren't any cars in Torrance where I live. I have to Uber to the car which is either in el Segundo or lax. Which whatever that's not that big of a deal. I have more of an issue with Ubers prices being so high but that's beside the point. 2. I was charged a late fee of $50. I was at the location at the correct time. I was waiting in the car for my Uber because it was pouring rain and I would have been soaked. My Uber showed up 6 minutes after my drop off time. I called customer service and easily got someone on the phone. The lady was extremely nice and removed the fee after I explained to her the situation. So all good.I like Zipcar. The prices are affordable, cars have been clean with the exception of one that smelled like smoke but it wasn't that bad and that's not Zipcars fault that's on the dip s**t that smoked in it. The gas is covered which is awesome!! I actually got a Toyota Tacoma last time and it was NICE!! I honestly don't know what everyone is complaining about because the Zipcar I use is awesome and convenient ish. So Zipcar if you're reading this maybe have some cars in Torrance but if that's not an option fine. Keep up the good work!!!”
“We weren’t expecting much based on reviews and past experiences at similar locations, but the staff was super friendly, helpful, and efficient. We were in and out with a nice, clean, brand new SUV within 10 minutes. Really one of our best car rental experiences ever.”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.