Cummins Sales and Service in Ventura is a parts-only location that offers a wide range of genuine parts for Heavy, Medium, and Light Duty Diesel and Natural Gas engines and powertrains. They also provide field service for Cummins Onan Power Generation equipment. The business maintains a large inventory of parts and allied products, ensuring customers can find what they need. Customers report highly friendly and professional service, noting that the staff, including Amy, Patty, and Jessy, are knowledgeable and helpful. The team is praised for their quick response times and efficient service, often completing repairs within a few hours. Many customers appreciate the company's ability to diagnose and fix issues on the spot, especially for RV generators and engines, with technicians like Briar being recognized for their expertise. Despite some initial difficulty reaching the Sacramento shop, customers from other areas find the Ventura location easy to work with, offering great prices, especially for military service members. The team’s dedication to thorough testing and resolving problems quickly has led to high customer satisfaction. Overall, Cummins Ventura is seen as a reliable, friendly, and efficient place for parts and service, appreciated for making the process easy and providing expert care for diesel and natural gas engines and power equipment.
Amy and Jesse in Parts do their best to help despite their department now being understaffed. Both went out out of their way to help me find a part last week. Thanks again! Chris, MPCS
December 2023
Took RV in for Generator diagnostics and repair. Amy, Patty and the tech that repaired my RV were awesome! Friendly, professional , knowledgeable service that they provided was something I don't see very often anymore! Extremely happy customer here!
July 2023
Very friendly,, they help you out quickly by checking every part... Thanks to Jessy, I will go back if I need something else..
