O'Reilly Auto Parts in Ventura provides parts, tools, and accessories along with helpful store services. Customers report that the staff is super helpful, friendly, professional, and knowledgeable. The team is described as on-point, personable, and proactive, showing fabulous customer service. Multiple reviews highlight specific instances where employees provided excellent assistance. One customer came in with a persistent car battery issue that another shop could not diagnose; an employee found the problem immediately and took care of it quickly. Another customer needed a new battery and found the manager to be beyond personable, giving a price breakdown and installing the battery himself despite the store being busy. Other customers note employees who determined an issue and took care of it without the customer having to lift a finger, and another who was super helpful and kind, carrying a heavy battery and offering to install it for a parent with a young child. These experiences lead customers to call the establishment mighty fine and state that O'Reilly will be their new go-to, with one wishing for a 500-star rating. The store offers services like free battery testing, wiper blade and bulb installation, Check Engine light testing, brake rotor resurfacing, and a free Loaner Tool program.
I cannot say enough about this place. Dominic helped me out, and I am definitely going to come back because of this man. He was very professional and nice.
February 2026
Excellent service. The store manager is top notch! Shared a story that he will be working 10 days straight so his team could some needed take time off. Talked about how he loved his job and it truly shows! Made my day! 🥳
February 2026
This is long overdue, but this review is for Russ! He helped me buy and installed 3 new wiper blades, 2 front and 1 back for my Toyota :)
And got me signed up with the rewards program, thanks Russ! See you guys again soon,
