Verizon, partnered with Wireless Plus, Inc., is a leading retail store known for its exceptional customer service and wide range of products. Many customers have praised the staff for their professionalism and willingness to help. Kieth, Alexandria, and Andrea are frequently mentioned for their outstanding assistance, making the process of purchasing new phones or upgrading seamless. Alexandria, in particular, received high praise for her help in recovering data from a water-damaged phone, providing a positive experience that customers will remember. Shoppers have been pleasantly surprised by the deals offered at Verizon, with staff taking the time to explain options and promotions thoroughly. One customer highlighted how a visit to the store transformed their outlook on purchasing a phone for a birthday, noting the friendly and helpful nature of the team. With competitive pricing and personalized service, Verizon has earned a loyal customer base that appreciates its commitment to meeting individual needs and budgets. Overall, Verizon's Ventura location is consistently recommended for its welcoming atmosphere and dedication to customer satisfaction.
My wife's phones was having issues with the sim card so we brought it in to the Verizon store on Victoria. SKY, the representative that helped us was great! He fixed the issue my wife was having and took care of my phone as well. Over all, a great experience. No more stress. We're totally satisfied ! Thanks again SKY!
December 2025
Alex exemplified true customer service of the highest caliber. My phone had been wrongly processed but she not only handled it professionally, she handled it well. It’s service like this that makes it easy to recommend Verizon.
November 2025
Wow! First time at this location and Jeremy was amazing! Will 100% be returning customers thank you again so much!
