Verizon, partnered with Wireless Plus, Inc., is a leading retail store known for its exceptional customer service and wide range of products. Many customers have praised the staff for their professionalism and willingness to help. Kieth, Alexandria, and Andrea are frequently mentioned for their outstanding assistance, making the process of purchasing new phones or upgrading seamless. Alexandria, in particular, received high praise for her help in recovering data from a water-damaged phone, providing a positive experience that customers will remember. Shoppers have been pleasantly surprised by the deals offered at Verizon, with staff taking the time to explain options and promotions thoroughly. One customer highlighted how a visit to the store transformed their outlook on purchasing a phone for a birthday, noting the friendly and helpful nature of the team. With competitive pricing and personalized service, Verizon has earned a loyal customer base that appreciates its commitment to meeting individual needs and budgets. Overall, Verizon's Ventura location is consistently recommended for its welcoming atmosphere and dedication to customer satisfaction.
When I walked in the person behind the counter was nice and professional. She helped me get my new phone setup.
September 2023
Kieth is really amazing.He helped me lower my phone bill while he was helping with my new phone.He is very professional and understands our needs.
May 2023
I had an excellent experience with Andrea at the Verizon store in Ventura on the Victoria location. She handled everything, including explaining all of my options. It was a really good trade-in deal for my old phone, all done fairly quickly.Thank you for your great service and your help, Andrea and Alexandra.
