Big 5 Sporting Goods is a full-line sporting goods store that offers a wide range of products, including athletic shoes, apparel, and equipment for various sports and outdoor activities. The store averages approximately 11,000 square feet and provides a traditional sporting goods store format. Customers have praised the knowledgeable and helpful staff at Big 5 Sporting Goods. One customer mentioned that a staff member, Joey, provided excellent recommendations and assistance in choosing the best baseball mitt for their 15-year-old son. Another customer appreciated the friendly and helpful service from two female staff members, who even went the extra mile to retrieve a preferred hat for the customer. The store's customer service has been consistently praised, with one customer highlighting the ease of returning shoes and the value of the affordable socks. Another customer, Brandon, was particularly impressed with the impeccable customer service he received at the Visalia store. While the store's selection and staff have been well-received, one customer expressed concern about the staff's tendency to closely monitor customers, feeling like they were being watched as if they were trying to rob the store. Overall, Big 5 Sporting Goods seems to offer a good shopping experience for customers seeking a wide range of sporting goods and equipment.
Customer service was prompt and professional. I went into the store looking for a runner's knee strap and asked for help. The employee took me over to where they carried them, but unfortunately, they were out of stock. They handled the situation appropriately
July 2026
Very helpful plenty of stock great staff reasonable prices for a street store
June 2026
Awesome costumer service! Oswaldo was extremely helpful, even assisting to carry the merchandise I bought to my car since it was too heavy for me to carry. All the staff was very accommodating! Thank you!
