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“My family visited this store to get our new iPhone 17’s the visit was pleasant. We were in and out very quickly even though there was only two workers. The lady who helped us was very kind and she got the job done quickly!”
“I had a great experience at this Verizon store. The customer service was outstanding from start to finish. Justin was incredibly patient, knowledgeable, and took the time to explain everything thoroughly without making me feel rushed. He made the entire process easy and stress-free, answered all of my questions, and made sure I understood all of my options. It’s rare to receive this level of customer care these days. I highly recommend this store, and if you have the chance, ask for Justin, you’ll be in great hands!”
“This Cricket location is awesome! We drive to this location from Reedley, because of the friendly service, and knowledgeable staff. They are so helpful, polite, and just overall welcoming. I believe we've bought our last 3-4 phones from them. I think it was Jasmine that assisted us this last visit, and she was very happy to help us. She is awesome! So thank you to this location!!! You're all awesome at your jobs!”
“This is Ethan the store manager at Att store on Akers & Cypress in Visalia . What a professional! A credit to the ATT family. He is patient , respectful and kind to all his customers and very helpful . A 5 star employee and a pleasure to deal with . He helped me so much . I also noticed he tried his very best with every customer . Thank you Ethan !!”
“Angela was so patient w me! I initially signed up for service online and was running into technical difficulties that wouldn't be resolved for 24 hours leaving me w out service. I walked into the store and Angela went Above and Beyond to help correct the issue and get my phone running immediately. She saved the day for me and I appreciate her knowledge and resolve about the common issues!”
“I just want to start off with what an amazing experience my husband & I had tonight! THANKS TO NATALIE, I'll tell you what she was so so kind for one, the best most helpful person I have ever met! She definitely knows what she's doing y'all have no idea! Not only was she just beyond helpful, like I said she was just the most sweetest woman hands down. Tonight was the first night we met her, she made our process super QUICK, painless lol, & just all around a great experience! I TRULY hope you guys know what a TRUE model employee you have on your hands! I really hope I run into her again! She's a very beautiful person with a big heart. Just within the few minutes of our interaction it was shown loud & clear what a great person & employee she is ! Thank you Natalie!❤️”
“These guys are the best! I dropped my phone in water while in Mexico a week ago. I thought it was forever gone and was really upset about it. I had to wait a week until I got home to fix it, so I really thought it was done. They completed restored my phone and fixed it in less than two hours! My phone works perfect. Plus, it only cost $60, you cannot beat that! They also fixed my screen a month ago. They are always saving me! I will always check with them first when I have a phone issue before going anywhere else. Wonderful job and Very courteous employees!”
“After a terrible experience & literally no help at the Hanford mall kiosk last night, I decided to try the Visalia mall kiosk on my lunch break today. Kassandra was very helpful & saved me from purchasing a brand new replacement phone when I could simply file a claim for my broken one that was covered by insurance...& I was able to get back to work on time! Thanks Kassandra!”
“William M. at the ATT store inside the Visalia Mall is a stellar representative for ATT. He patiently, untiringly, and knowledgeably explained every option, feature, discount, promotion, accessory, etc. so well that I ended up buying two phones! I was previously unable to get the information William provided elsewhere; this young man has done his homework!!! A+”
“Ernesto made my WiFi setup soooo easy. He is extremely knowledgeable and he went above and beyond to assist me. I went in very frustrated from a different carriers office and he saved the day! Thank you Ernesto! I look forward to doing business with AT&T and will probably move my phone service over. Everything I asked he had an informed answer and offered excellent customer service!”
“Had the best customer service sales Her name was Kim on Mooney on metro. She was such an excellent sale person, explained everything by detail took her time with me.”
“The girls here are great. They are very polite and helpful. If you have a question, they have the answer. Always attentive to the customer. Here at Cricket, it is "your" store. Come and join the Cricket family and be at home.”
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“I Had a great experience Here! Rocio took care of me and she had awesome customer service ! I came in late to get a phone and she helped me with everything till my phone was set up and ready to go Thank you Again Rocio”