“I want to give a huge shout-out to Marcos at Home Depot for his outstanding customer service.
An item I had delivered arrived completely destroyed in the box. I called the store and spoke with Marcos, explained the situation, and he immediately told me he would look into it and call me back. He did exactly that. After speaking with his manager, he worked through some system issues and went above and beyond to make sure I received a replacement the very same day.
What really impressed me was that Marcos personally delivered the replacement to my home and picked up the damaged item himself. That level of dedication and customer care is rare these days.
Marcos didn't just solve the problem—he made sure everything was taken care of from start to finish. His professionalism, persistence, and willingness to help turned a frustrating experience into a great one. I truly appreciate everything he did.
Thank you so much, Marcos! Home Depot is lucky to have an employee like you.”
“Customer service was helpful.. no smile but friendly enough I guess.. it was close to closing time so im sure they were ready to go home..
1 gentleman with tattoos was very helpful and the check out lady smiled and was nice..”
“I recently completed a home flooring project and I had to give a shoutout to David Corona and the team at ProSource SD North! He was so great to work with-- knowledgeable, very helpful, and quick turnaround. Because ProSource has such an extensive network, products shipped quickly and were in warehouse faster than I would've imagined! David kept me updated on timing along the way and was an excellent communicator. I highly recommend working with David and the ProSource team on your next project!”