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“This review is for the store, not the company. The store was well staffed on a Saturday morning and merchandise was neatly organized. They were very helpful in processing an online return (when the online customer service team was not). They also helped me out with setting up a fitting room so I could try on new stuff. Also the employees were all wearing the brand…always a good sign.”
“I had the most wonderful experience with Denise!! I walked in feeling unsure and ready to leave empty-handed, but Denise completely turned my day around. She was so kind, patient, and attentive—helping me find outfits that not only fit perfectly but made me feel confident and comfortable. Her warm energy and thoughtful guidance made all the difference. She is a gem!”
“Old Navy is a popular clothing store that offers a wide variety of items for men, women, and children. The store is known for its affordable prices and trendy styles.One of the things that sets Old Navy apart from other clothing stores is its focus on sustainability. The company has a number of initiatives in place to reduce its environmental impact, such as using recycled materials in its clothing and packaging.Another thing that customers love about Old Navy is its customer service. The staff is friendly and helpful, and they are always willing to go the extra mile to make sure customers are happy.Overall, Old Navy is a great option for shoppers who are looking for affordable, stylish, and sustainable clothing. The store has a wide variety of items to choose from, and the customer service is excellent.Here are some pros and cons of Old Navy:Pros:Affordable pricesTrendy stylesSustainable practicesExcellent customer serviceCons:Some items can be low qualityStores can be crowdedReturns can be difficultOverall, Old Navy is a great option for shoppers who are looking for affordable, stylish, and sustainable clothing. The store has a wide variety of items to choose from, and the customer service is excellent.”
“I like this location very much. The staff is always eager to help. I wanted to purchase a pair of boots I saw online. However, they don't sell shoes, so an associate purchased them online for me.”
“Elegant boutique shopping experience. The staff is attentive, knowledgeable, and professional. I like the natural fabric available at the Eileen Fisher store, they are comfortable and breathe easily. They have a variety of colors and styles from easy, slim, to relax fit. Excellent parking available in the Walnut Creek Broadway Plaza mall Center, refined shopping center, quality boutiques, department stores, and eateries. Great for the whole family!”
“I have always loved going in to marine layer - aesthetics - always beautiful! The layout of the clothes - vibrant! But what brings me in are their sales team! They are always so warm and welcoming whether you're browsing or buying! Mackenzie one of the sales staff is someone you want to help you! She did all she can with our tech problems! Look her up if you're in the store! One last pitch - they have their up cycle T-shirt program. It's a win win situation! Love Marine Layer!”
“I’ve been shopping at this clothing chain for years and years, I say at least 30 years. They have them in quite a few locations. They have one Napa, Lafayette, Walnut Creek, and I do believe Moraga. They have a wide variety of clothes for men and women and children, this is fascinating for a small chain. They actually have a teenager department for girls and two sections of the women’s department, one for the very mature woman. They even have a shoe section with a very good variety. Also Jewelry and purses. I forgot to mention on the woman’s side, they have undergarments and sportswear.
It truly is amazing the variety of clothing and other things they have in these stores. And the prices are decent. Don’t miss out is my suggestion.”
“I received my order and am SO pleased with the item I ordered! It fit perfect (I ordered the size recommendation on the website) and the quality is so beautiful and elegant in every detail.”
“Oh myyy !!! This place has gotten to be one of the BEST customer service Chanel store I’ve ever gone too !! Coming here during the holiday season you would kind of expect stressful service because it’s so busy BUT NO, LET ME TELL YOU!!! They all are soooooo friendly and helpful !!! Eric and Jonathan were just so helpful and amazing. Eric assisted me out with everything I needed and even go above and beyond to make sure my gift was wrapped nicely. Beyond words, I honestly don’t think I can go to another Chanel boutique store but the one in Walnut Creek. I am such a happy customer!! Best believe I will stay loyal to this location because of the service and experience. THANK YOU AGAIN CHANEL TEAM, and thank you Eric for going above and beyond!”
“Im so happy with the Service here. I called last night to see if they had a shoe in stock. They held it for me til the next day. Came in today to exchange my husband's shoes and Julie the cashier was great. Many thanks to you all!”
“My wife and I went in two buy a shirt or two. We ended up buying five shirts and two pairs of pants. Eugene and Andrea were so helpful Untuckit has customers for life. Oh one had to be ordered and arrived two days later. We are extremely happy.”
“I love this store so much that I practically visit it daily. The staff must recognize me by now, but I can't resist the incredible deals on designer items and the consistently friendly managers. Recently, when I found a flaw on a heel I liked, the manager kindly offered a discount as compensation. With brands like Jimmy Choo, Dior, and Prada available at such reasonable prices for the quality offered, I can't stay away. Looks like I'll be returning for another visit today! ?”
“We met Keith over at the Keith Haring collaboration display. SUPER helpful and friendly, made a point to track down one of the shirts in a size they didn't have at the location. Great folks at checkout too.”
“Vineyard Vines is one of my favorites store to shop at. They closed the ones at Santa Row & Stanford. When I saw it in. Walnut Creek I was happy. That store is even better than the ones they had in the South Bay. Problem is I am never up there.”
“I came in this Ross store to find some Christmas gifts! This was, without a doubt, the cleanest, most organized Ross store I have ever been in!! It was also very well stocked, even during the holidays. With all that organization, the gifts were easy to find. Even the checkout line was quick. I also found some really good deals in here, that's always a good thing!! This store is located in the Main Street Plaza in downtown Walnut Creek!”
“Separate line for returns is clutch. Need to pump up the AC though. Too hot for my liking. Lady at the return counter was super nice too. Hope she had a pleasant day.”
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“Discovering this charming boutique was pure serendipity during our recent neighborhood explore. My better half and I were warmly greeted by the owner, who showed us an assortment of unique pieces that immediately captured our attention. From colorful scarves to intricately designed jewelry, every item in the store is carefully selected and imported directly from Turkey. We were particularly impressed by the owner's extensive knowledge of each product, which made us feel like we were shopping with a local expert. To top it off, she even offered us a delicious taste of traditional Turkish coffee and delight, which added to the overall authentic experience.The clothing section was also noteworthy, boasting a stylish blend of contemporary and timeless designs. Whether you're looking for something bold and statement-making or more understated and elegant, there's something for everyone here. Overall, we highly recommend visiting this hidden gem, whether you're a seasoned shopper or just browsing the area.”