I frequent the Zara in Walnut Creek quite often. The customer service is usually very good. However, this evening there was a young man who was extremely RUDE and condescending. I did speak to the manager and I hope it’s addressed.
December 2023
Love Zara but the customer service here is the worst. The staff doesn’t know how to process online exchanges. I had to come twice to this store today just so they could finally process it.
November 2023
Drove 40 min to this store and the access to the fitting rooms were blocked, so couldn’t try on nothing.Although it was 6:30pm and the store were supposed to close at 8pm the stuff insisted that I can’t use it.What a waste of time.Won’t come here again