Gorjana - Broadway Plaza is a popular jewelry store that offers a wide range of delicate and fashionable pieces. Customers consistently praise the store's excellent customer service, with sales associates like Jasmine, Stella, and Megan providing friendly, patient, and knowledgeable assistance. The store's inventory caters to various budgets, featuring both fine jewelry and more affordable fashion pieces. Customers have found great success in selecting gifts, such as necklaces, bracelets, and earrings, for themselves and their loved ones. The staff is often commended for their ability to provide personalized recommendations and ensure customer satisfaction. While the overall experience is positive, one customer did express a slightly underwhelming visit due to the perceived preoccupation of the staff. However, this appears to be an isolated incident, as the majority of reviews highlight the store's welcoming atmosphere and the employees' dedication to providing excellent service. Gorjana - Broadway Plaza is a go-to destination for those seeking high-quality, stylish jewelry at reasonable prices, complemented by a team of attentive and helpful sales associates.
Really great customer service! My cousins and I got matching cross bracelets. The bracelets are really dainty and fashionable.
January 2025
I had a great experience at the Gorjana in Walnut Creek.
Stella was very helpful and helped me pick out a perfect necklace for my girlfriend.
5 stars
July 2023
Beautiful store with gorgeous jewelry that’s fun to layer or just as pretty worn alone and importantly, hits all price points, depending on your wants. The staff were friendly, helpful and knowledgeable in helping me with making selections.
