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“Hi Robert, thanks a lot for helping to cancel the acc. Very friendly very effective very patient very professionally . You are the best ! Definitely later on any business , deserve u! Thanks a lot & Happy new year 2026! T mobile provide the best customer service & Robert is the best team member.”
“I was not only helped here with my new phone but given the best advice to get the best deal. Thank you anais for all the help you saved me alot of money and gained a forever customer”
“Just wanted to give a shout out to
MS Herycel and Chris!!!
They were very helpful and patient as I was having some tech problems with my phone! The went out of there way to assisting me in getting my phone squared away!
You both personified helpfulness!!
Thank you Thank you Thank you!!!”
“Christian Lopez and his manager were more than helpful, answered all my questions, and got me out the door with an amazing deal. I live about an hour away, and next time I need a new phone, I will be coming back to him. Nothing but great service!!! This is how getting a new phone should feel like.”
“Tony has helped my family and I several times with any questions we've had and is always extremely knowledgeable about plans, phones and finding the proper accessories for the phones as well. Always has a smile and very easy to talk to.”
“We've been happy customers of Giggle Fiber for years, but their customer service really impressed me when we started suddenly to have a weaker signal. The technician, Leo, came out and determined that the connections had been damaged by the elements and rodents, so he ran a new cable from the pole to the house. And then he agreed to run new cabling within the house to the modem, thereby allowing us to remove the outside cable that was an eyesore on a historical home. Leo spent a lot of time running that new cable, and did not charge us. Needless to say, we think Giggle Fiber has the best customer service of any internet provider out there. Thanks Leo!”
“I bought a new phone at the Buenapark branch during a promotional event, but a thief stole my entire bag, so I lost the phone. I went back to the Buenapark store because of the lost phone, and I was grateful for the exceptional kindness shown to me as a customer by an employee named Darren Kim. He was the friendliest employee in the store, and his outstanding skills and competence made me want to visit again and serve many others. All the other employees were unfriendly, but only Darren Kim was the most outstanding, kind, and made me want to return, so I wanted to give Darren Kim a lot of support.”
“I just had the most helpful and pleasant experience I have ever had in a cell phone store! The store manager, Christian Zavala, was so knowledgeable, pleasant and gracious! The other employees were also very friendly and helpful! I highly recommend this location if you need to upgrade your phone, or add a new line! We did both and our bill ended up GOING DOWN because of the incentives they have going on right now! Just an all around excellent experience at T-Mobile today in Yorba Linda on Yorba Linda Blvd!”
“I just upgraded my phone. Carlos was patient and knowledgeable throughout the entire process. He was very helpful sorting out my apps for me. Please come to this location.”
“I had a great experience at the T-Mobile location in Chino Hills. I went to sign up for their internet sevice and Bryan really was outstanding in helping me with that process. Appreciate the service!!”
“Been coming to this store a few years now. Always seem to get this guy Noah. Hes hilarious. He explains everything well to us and gets us in and out pretty quick. Glad he’s part of the team.”
“My recent visit at the store was great thanks to Claudia she’s amazing. She helps a lot I recommend to ask for her if you pass by . Exelente experience to talk to her she the best”
“After three weeks of communication by phone with your service team, I finally had the opportunity to address my concerns with a person. After another phone conversation on Thursday I decided to schedule a meeting at the spectrum office. The matters were resolved within several minutes. I can only say that my issues were resolved professionally in a short period of time. Thank you 🙏”
“Best customer service ever at this location. We've had some of the worst customer service at other Boost locations, but Miguel Ángel at this location goes out of his way to help and with the best attitude.”
“Generous staff, went in on Wednesday to get T-Mobile Tuesday free grill tongs, Jose greeted me and gave me the last one in the store. I called the T-Mobile store near me and it was all gone, thanks for your generosity.”
“Amazing customer by Josh in store. Josh helped me with a transfer, and was very knowledgeable on the whole process. 10/10 recommendation this location. Thank you again!”
“Amazing Experience at the T-Mobile Kiosk in Costco!
I stopped by the T-Mobile kiosk inside Costco to look into plan options for my sister and I and I’m so glad I did. The rep who helped us was super kind, patient, and really took the time to explain everything in a way that made sense.
They showed us the difference between our current plan and the new ones available — and how we could actually get more value with better features that fit our needs. It didn’t feel salesy at all, just honest and helpful guidance.
The whole experience was quick, easy, and honestly a relief. If you’re thinking about switching or upgrading, definitely check out this kiosk. they made the process simple and genuinely care about their customers.”
“Made an appointment and checked in when I arrived. I was assisted very quickly and Tommy was very helpful, informative & patient. I highly recommend him! I do suggest making an appointment, the walk in line was lengthy, for those who dont have too much time to wait.”
“I was done dealing with Spectrum and all the rate hikes, I paid them a visit at the West Covina location to turn in my equipment. A young lady by the name of Leslie was helping me to cancel my account and she took the time to see the value of a long-term customer and make me a great offer to give them an additional opportunity to keep my Business. If there were more employees like her that see the value of a customer, we as customers would appreciate that organization a lot more. She is a true asset to your organization and should be recognized for her commitment to take the time to take care of customers like me thank you, Leslie”
“Amazing service from the manager Mario at this location! The customer service he provided was helpful, easy, and friendly! Couldn’t be happier with my new phone and T Mobile!”
“After 6 weeks of our Verizon internet being out and no updates ever provided, we decided to go to Spectrum. We are not only getting internet again, but the 3 year lock in price made the switch even easier. Verizon lost a 25 year customer. Verizon's lost is absolutely Spectrum's gain!!”
“My knowledge of and interest in technology are very limited. ISN Global has taken care of my technology needs for the last 20 years. Whether recovering documents following a computer crash, replacing hardware, providing assistance over the phone or in person, I have been very pleased with ISN Global’s services and staff. Thank you CEO Ed Reece and staff for keeping my technology operating.”
“My husband and I went to the T-Mobile store on Lone Hill and Glendora and had a wonderful experience. Before stopping there, we visited another location, but they were too busy to really help us—even though they said they might be able to.
I’m so glad we decided to leave and try this store instead!
Scott, the manager, and Fernando, the mobile expert who assisted us, were both outstanding—professional, patient, and incredibly helpful. They took their time and made sure everything was handled smoothly.
We highly recommend this location!”
“Exceptional Customer Service! I want to give a huge shoutout to the store manager and the entire team at this T-Mobile location. I came in as a very upset and, admittedly, difficult customer because of ongoing issues that were completely corporate related and had nothing to do with the retail store.
Despite that, the manager was incredibly patient, professional, understanding, and went above and beyond to help me. The other associates were just as helpful and supportive throughout the entire experience. Instead of brushing me off or telling me to contact corporate, they genuinely took the time to listen, troubleshoot, and do everything they could to assist me.
Customer service like this deserves to be recognized. Thank you to the manager and the entire staff for handling a frustrated customer with kindness and professionalism and for going far beyond what was expected. You turned a very frustrating situation into a positive experience.”
“I'm have been so pleased with Netdragon Websoft Inc! The service, staff & overall experience has been just as satisfying as not having to be strong armed by the powers that be. Now if they could expand to the financial industry I can buck the rest of the system! Kudos to you Netdragon Websoft Inc...”
“Super helpful dude. Upgraded my phones and hooked me up with a T-Mobile Visa card for money back rewards when I pay my bill. Thanks. I’ll be going to this store from now on working with the guy they call Chris. I highly recommend working with him.”
“Yesterday I called T Mobile customer service 800 number only to talk to three (3) different woman and 2 being the highest supervisors supposedly. After I bought a new phone I had to call Service to check why Hot Spot wasn't working... Hang in there I'm getting to the point. The 1st person I spoke with told me she had to add my new sim to the phone to activate hot spot for it to work. I tried to use my phone and it said emergency calls only. I used a work associate phone to call back 800 number.. They verified me but told me that had to send me a pin to my phone ( which wasn't working ) she never told me to go to the store just insisted she needed to send a pin. I live in a different state so thankfully I had maps on my tablet and went to the nearest T Mobile store. Immediately-..Jhon Rodrigues asked me if I needed help. I explained the situation. I was very upset. He had my phone working in 2 minutes. The 800 number was reading through a script to try to help but Jhon took my phone and handed it back to me working. Not only did he get it working he also fixed my work laptops hot spot and tested it. Please Please T Mobile recognize Jhon for great great customer service. I didn't get a survey from T Mobile probably because the 3 woman reading scripts didn't send one because they failed miserably. Thank you Jhon Rodrigues.... You will do well!!!!”
“My experience with Anna & Henry was awesome. Anna made my welcome into the store exceptional they helped me save money on phone. I also got the deal for 6 six months. I bought the I pad I’ll definitely recommend anyone to ask for Henry or Anna”
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“impeccable service! i highly recommend James to work with he will take care of you and is highly efficient and very thorough. He created an experience that was seamless and is so knowledgeable. 10/10 thank you so much James!”