“Giggle had been a quality service provider thus far, we've been happy. Though rare, when a tech was needed to come to our home to resolve an issue, Frank was especially courteous, patient and knowledgeable. Fixed the issue in no time! Oddly, the customer service reps are a bit rude...thank goodness we interact with them even less! Glad to have this reliable local option.”
10AM - 5PM
746 E Holt Ave, Pomona“Great customer service. Anais transferred my contacts photos email. Went above and beyond installed all my apps got my Facebook linked to my new phone. She did all this in 10 minutes while helping others as well”
“Juan and Natalie were very helpful with my issues on my phone. they knew how to explain what to fix on my phone. they are very good at their job. thank you very much for the help and great store as well.”
10AM - 5PM
942 W Arrow Hwy, Covina“I had an issue transferring phone service from another carrier to Boost, and stopped by the Boost store in Covina (Arrow Hwy & Azusa Ave.) The service rep (going by memory, I believe reps' name was Martin) did an excellent job setting up service with Boost, which was a tricky situation for a number of reasons, knew all the work arounds to get it done, and was patient as it took a little time. Service was set up and working by the time we left the store.”
Closed
2244 S Garey Ave, Pomona“I transfer my number from cricket to boost mobil. Abraham helped me to set up all my social. Accounts i was very please he did itEffort lessBy the way they also have internet spectrumAtt prepaid verizon prepaid simple mobile and great line of accessoriesHighly recommend them”
“I had a wonderfully pleasant and helpful experience today with Ameed and the staff. I observed their team work, friendliness to all customers, and their willingness to go the extra mile. Great Experience. Thank you Ameed!”
11AM - 6PM
541 S Grand Ave, Glendora“Some workers looked tired like they didn't want to be at work we made a payment for our cellphone service we want to see workers who are happy to help and happy to be there customer service is not that hard to do it's just being nice and polite to customers and have the customer feel like this store has very good customer service”
11AM - 7PM
472 Plaza Dr, West Covina“Recently located, struggling with cell net service, looked into the net box (modem?) Offered by t mobile. 2 reps set it up for us. Very cool guys. We talked about bikes, my favorite as the wife and I waited patiently. Seems our area qualified for service. Inexpensive and works really well at home. Cranking up the laptops, awesome!?”
“Tried Verizon home internet to get the military discount which I applied for through ID me and then after my third month Verizon tells me I can only get the military discount if I have a Verizon phone line. Such false advertising by a big company. Disgusting! So I wouldn't miss any recording time. I went to the T-Mobile store to get my new 5G home internet router for T-Mobile home internet, so I didn't want to take it a chance on shipping because my Verizon expires on November 3rd. Brought the unit home. Got it set up and now I'm back on T-Mobile 5G home internet! Take that Verizon. You think you're going to keep me as a customer after you misrepresent the discount?! Besides T-Mobile is faster & more reliable!”
11AM - 6PM
3280 N Garey Ave, Pomona“Alejandro is amazing best customer service ever!!! I strongly recommend this store location for fast and easy service where they actually care for customers. Thank you Alejandro your the best!”
“Store manager George R. was super helpful, knowledgeable, and friendly. He took the time to help us set up some of the benefits of being with T-Mobile. I would recommend going to this store for all your phone needs.”
11AM - 6PM
3660 Grand Ave G, Chino Hills“I made a recent purchase of an Apple iPhone 15 plus and was helped by Customer Representative Oscar Torres. Oscar was very patient and helpful. In addition he helped set up new phone and transfer all my data. He went beyond what I expected. Great service, highly recommend Chino Hills store. There’s a reason for their positive reviews.”
11:00 AM - 3:00 PM
2648 E Workman Ave #265, West Covina“SAFE & TRUSTWORTHY THANK YOU DANIEL! I secured both tech services as well as monthly security from Abeltech. They have repaired multiple issues in my laptop as well as saved me money by helping me understand online services I was paying for that I did not need. Daniel Toomer was my technician, each service has been handled quickly and with great care! I finally feel SAFE having a TRUSTWORTHY reliable technician that I'm building a relationship with who actually cares about my business! I won't ever go anywhere else”
“I have received above and beyond customer service at 3 different T-Mobile locations: Pasadena Hasting Ranch, where I purchased a new S23 Samsung, West Covina on Citrus, when I went in to pay my bill due to unforeseen circumstances,and T-Mobile in Victoria Gardens, where I needed help withmy new phone. Regretfully, I lost my notes with names of the people who helped me, especially the kind gentleman who spent so much time with me purchasing my new phone. Three different store locations and superior customer support and service, I believe, speaks volumes of T-Mobile and the quality of service they provide.”
“Nick, Chris, and Cesar are just a few of the employees I remember from this location who helped get me connected with wifi boxes and the service was absolutely impeccable. This T-mobile in Pomona is my favorite one to go to because the environment is always very positive and I now plan to be a loyal customer for a very long time, PERIOD. Thank you guys, 5 stars, without a doubt :)”
“Great customer service, came in a few days ago to request a copy of a purchase receipt for a phone purchased in March of 2019. Staff wasn't certain they could go further then 24 months, however after taking the time a sales associate and manager were able to locate the receipt. I honestly didn't even realize how long ago was the purchase. I appreciate their patience and customer service.”
“Quick and professional service. Got me out of a jam. One of our laptop computers got hit with a ransomware virus. We brought it into Netsmart and because of their implemented backup and recovery solution, we were able to get the laptop returned to functionality mode without any data loss and in a matter of a 24-hour turnaround time period. Thanks Andy for a great service as always and having our back.”
“Great experience. We were seen almost right away, treated well by Dom. He was polite, information answered all our questions which helped us make the decision to switch providers.”
“I recently visited the T-Mobile store in La Habra, and I must say that the experience exceeded all my expectations, thanks to the exceptional service provided by Alexis. I felt like a valued customer, and Alexis went above and beyond to ensure that my husband and I had a smooth and enjoyable experience.Alexis greeted us with a warm and friendly smile, making us feel right at home. She took the time to patiently explain all the available options and benefits, ensuring that we had a clear understanding of what was being offered. Her knowledge and expertise were truly impressive, and it was evident that she was committed to helping us make the best choices for our needs.Overall, our visit to the T-Mobile store in La Habra was a resounding success, and it was all thanks to Alexis. She is a true asset to the team, and I would highly recommend anyone in need of mobile services to visit this store and experience the exceptional service she provides.”
11AM - 6PM
18916 Gale Ave, Rowland Heights“Knowing Nick through social media, finally I decide to transfer 4 lines to T-Mobile. Nick is very helpful and professional. He made the transferring very smooth. Now I feel it is really good experience to be one of T-Mobile family. Highly recommend Nick!”
“I'm have been so pleased with Netdragon Websoft Inc! The service, staff & overall experience has been just as satisfying as not having to be strong armed by the powers that be. Now if they could expand to the financial industry I can buck the rest of the system! Kudos to you Netdragon Websoft Inc...”
11AM - 6PM
2367 Foothill Blvd, La Verne“These dudes are gd, they got my color back on the phone in 10 mins. He fix it. I was over at the so. Pomona store off Gary. They couldn't figure it out an told me to go to best buy ( figure that) cause they are not,,,, Technicians. An he couldn't help me with another issue. But this store off foothills, they got it going on, fix both of my issues, after leaving that Gary st store, I was ready to pull the trigger on t- mobile .... thanks to guys off foothill, I will stay a little long.”
“The best speeds and reliability in regards to internet in Baldwin Park and the surrounding areas by far. I absolutely love the fiber optics and the prices are also very competitive as well, would highly recommend.”
10:00 AM - 7:00 PM
1643 E Imperial Hwy, Brea“Amazing customer service here! Huge shoutout to Brian for helping me out and going out of his way to assist me in my problem. I came in for my initial problem, and Brian directed me in how to solve it. After I ran into more issues, I came back into the store, and he gave me a conclusive answer. Extremely helpful and grateful. As for the selection and value of AT&T itself, I think it's on the middle to expensive range. *I am reviewing the service itself, as I will no longer be participating in any AT&T services.”
“Carly was amazing. She took the time to really listen to me and answer all of my questions not once did I feel rushed. The cherry on top was, I walked out of there with my bill a few dollars less and I got an additional line to use as a “home phone”She even showed me exactly what my bill is going to look like and I just got my bill today and it was exactly what we talked about!!in all of my years with Verizon I don’t think that has ever happened!!”
“Sergio Munoz is one of the best and most patient-friendly and competent representative of T-Mobile. I had to have my phone information transferred and he was there with me the entire time all the way until the goal was accomplished. THANK YOU SIR ?!!!!!???”
“My husband I came in to combine our lines together into 1 account and I needed an upgrade for a phone Trystan was so helpful he greeted us right away helped us set up our new phone, he also explained to us the promotion that we’re going on, he was nothing up sure amazing, thank you again trystan for helping us out , will definitely come back to him if we need anything else!”