Internet Service Providers in West Covina, CA

“Christian Lopez and his manager were more than helpful, answered all my questions, and got me out the door with an amazing deal. I live about an hour away, and next time I need a new phone, I will be coming back to him. Nothing but great service!!! This is how getting a new phone should feel like.”

“I was done dealing with Spectrum and all the rate hikes, I paid them a visit at the West Covina location to turn in my equipment. A young lady by the name of Leslie was helping me to cancel my account and she took the time to see the value of a long-term customer and make me a great offer to give them an additional opportunity to keep my Business. If there were more employees like her that see the value of a customer, we as customers would appreciate that organization a lot more. She is a true asset to your organization and should be recognized for her commitment to take the time to take care of customers like me thank you, Leslie”

“Exceptional Customer Service! I want to give a huge shoutout to the store manager and the entire team at this T-Mobile location. I came in as a very upset and, admittedly, difficult customer because of ongoing issues that were completely corporate related and had nothing to do with the retail store.

Despite that, the manager was incredibly patient, professional, understanding, and went above and beyond to help me. The other associates were just as helpful and supportive throughout the entire experience. Instead of brushing me off or telling me to contact corporate, they genuinely took the time to listen, troubleshoot, and do everything they could to assist me.

Customer service like this deserves to be recognized. Thank you to the manager and the entire staff for handling a frustrated customer with kindness and professionalism and for going far beyond what was expected. You turned a very frustrating situation into a positive experience.”

“Finally a store that knows what they are doing and have Great customer service. I have been having the hardest time transferring over my account. I have been to three stores and couldn’t help me but as soon as I came here they was able to help me and it was quick didn’t have to spend all day in the store.”