Enterprise Rent-A-Car
Car RentalHours:
1150 Main Street Ste 1A, Watsonville CA 95076 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car offers a low-touch rental process with clean, sanitized vehicles from over 7,000 locations. The Watsonville office receives strong praise for staff who go above and beyond, are very friendly, and work hard to get customers into their rental fast with not much waiting time. Employees are described as professional and willing to take time to help, such as retrieving forgotten items from vehicles. However, experiences can vary by location, with one office noted as less satisfactory. While customer service is often highlighted as wonderful, there are occasional complaints about vehicle condition, including unpleasant smells that caused allergies. The team is acknowledged for working hard even when short-staffed, often staying late to assist customers.
Most Recent Reviews
August 2026
The reservation system is not very good and you cant get anyone in the branch to get on the phone. You can only get to the reservation call center.....Pretty frustrating repeating your self over and over...
June 2026
Excellent customer service, quality vehicles and really helped me out in tight spot when needed a one way for business emergency. Thank you!
June 2026
Watsonville enterprise has the best customer service. I recommend renting a vehicle from this location.
More Comments(122)
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