“Perfect store for all your clothing and home accessories needs ✨️ ? what more can I say I love my neighborhood Ross store also the personal is very nice and attentive ???”
“I did not realize that Macy closes at 8pm. I walked in at 803pm and got checked out at 815pm. The lady was super nice and patient, and it was also very friendly. I am very thankful for Macy's that hired.”
“I enjoy this JCPenny. Especially the big and tall section. Customer service is always on point and they actually offer early access into the mall. Not like lazy a55 Macy's. Yall got a problem and rate this JC anything under four stars, post up!”
9:30AM - 9:30PM
2735 E Eastland Center Dr, West Covina
Department Stores
“Friendliest and best customer service ever. I Previously came to this Marshalls and I gave it a 0/10. I never ever review stores or restaurants. HOWEVER, I came in the other day and Alyssa was fixing the clothes racks and she looked busy but approachable. I couldn't find the Columbia shirt I wanted in my size so I debated wether I should be a Karen or not and bother her. I walked over and right away she was so friendly and reassured me that it was no bother to her. She helped me look for about 30 seconds and found what I was looking for. She was quick. She also recommended the clearance section, which I was able to snag a bunch of good stuff. I asked her if the store carried any outdoor patio equipment or furniture and right away she was able to tell me where to find it. She was 1.Friendly 2.Expert customer service 3.Knowledgeable of all the questions I asked. I'm glad to see a worker this dedicated despite all the other work they have on the side. I always see this Marshall packed with customers and it could get overwhelming to go above and beyond. Alyssa really made my experience great and I hope the managers recognize this work ethic. After asking Alyssa all my annoying questions and requests. She made sure I received the help I needed. $200 bucks later (worth it) Thank you Alyssa, I hope you see my review. Hire more workers like her. As a corporate manager for the food industry I applaud you.”
“This is actually a cute little store. My daughter likes going here to get cute stuff, but this last time we came, she liked these Kuromi wireless headphones that were $30. They have cute things but are also pricey. I get that anything Hello Kitty is expensive but I mean come one to pay 30 bucks for something that is not going to probably last long is not worth it. Don't get me wrong not everything is expensive but the things that kids like right now are.”
“The cashier Lyn needs a raise this girl literally went above and beyond to help me and has great customer service skills. I wish her well and thank you for complimenting our 1 yr old Christmas baby”
“I ordered online for pickup at the West Covina store. I parked put in my parking spot number and within minutes this very nice young lady was at my window. I couldn’t believe how fast it was. She was very sweet as well. Great experience”
“My experience today was interesting I decided to buy myself and my grandson ice cream cup when I asked if we got free spoons to go with it they said no nothing was furnished I go to the car open the ice cream cups and fine wooden flat spoons in there for our convenience this was a learning experience for the first time hooray of course I went inside and told the cashier to let other people know there is a wooden spoon flat spoon in the ice cream cups oh well a Learning lesson today for me I still love Dollar Tree”
“this place has everything you can imagine all under one roof. automotive, shoes, infant clothes and accessories, toys home funishings, men and women clothes, pet stuff, and a whole lot of coats and jackets for any size individual”
“Amazing customer service, I was going to return an online order in store, and this little blonde girl Melanie helped me tremendously by helping me return all my ex's clothes that were ordered online back into the store, highly recommend looking for Melanie for returns”
“ALL employees I came in contact with were EXCELLENT!!!
Ordered shoes online & the young lady (name escapes me!!! Shame on me!!!) handling that section was STELLAR!!!
I am a REAL pain in the A__ when it comes to customer service, & was sincerely blown away by the sincere kindness, attention, speed, warmth with which I was treated!!!
Gold ⭐z 4 every single employee @ this Nordstrom Rack!!!”